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MIS Systems Thread, Sims May Release in Technical; Woohoo, it went on without a hitch, thank **** for that. Its got a Nova-T6 shortcut on the left now... ...
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    Sims May Release

    Woohoo, it went on without a hitch, thank **** for that.

    Its got a Nova-T6 shortcut on the left now... big install for just that I reckon.

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    Has anyone had a problem with printing time tables since the May upgrade ? We get an error message saying can not find C:\Documents when you hit the print button ??

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    Quote Originally Posted by Jay_Jay View Post
    Has anyone had a problem with printing time tables since the May upgrade ? We get an error message saying can not find C:\Documents when you hit the print button ??
    Yes we have and the another issue we have come across is only domain admins can run reports.

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    Found out more about the problem:


    KB74045 - Sim .net Cannot find "C:\Documents" When trying to print the timetable
    Created 16/10/2007
    Last Updated 22/10/2007

    Affected Products SIMS .net Academic
    NOVA-T4
    NOVA-T6
    SIMS .net Reporting
    Notes
    Sims .net Reports | Print Timetables
    When trying to print the timetable from Reports| Print Timetables in Sims.net
    Additional Notes
    There seems to be a problem with there being spaces in the Value - so any temp file will work provided there are no spaces in the variable path.
    Advice
    This issue is still currently under investigation for the root of the problem.
    The current workaround for the affected workstations is to do the following:
    1. Right-Click on My Computer
    2. Click on Properties
    3. Click on the Advanced Tab
    4. Click on the Environment Variables button
    5. Highlight the Variable TEMP
    6. Click the Edit Button
    7. Change the Value to C:\Windows\Temp
    8. Click the ok button
    8. Repeat Steps 6 to 8 on the Variable TMP
    9. Click ok


    I did the above and it solved my problem

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    apeo's Avatar
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    Going to wait abit first before i deploy it but im waiting on the patch for the Census still

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    KarlGoddard's Avatar
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    we're not happy with this solution at all. We don't want to start opening up folders with write access for users just because Capita break things with every single update.

    Why can't they just test things before releasing updates (stupid question I know) but all me and the boss have done this morning is FMS / SIMS problems... we're both thinking of asking to start being paid by Capita directly as we both feel like Capita support staff

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    Quote Originally Posted by kgcs View Post
    we're not happy with this solution at all. We don't want to start opening up folders with write access for users just because Capita break things with every single update.

    Why can't they just test things before releasing updates (stupid question I know) but all me and the boss have done this morning is FMS / SIMS problems... we're both thinking of asking to start being paid by Capita directly as we both feel like Capita support staff
    Given the potential problems with such large updates, this is the reason why i delay putting it on.

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    penfold_99's Avatar
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    Quote Originally Posted by Jay_Jay View Post
    Found out more about the problem:


    KB74045 - Sim .net Cannot find "C:\Documents" When trying to print the timetable
    Created 16/10/2007
    Last Updated 22/10/2007

    Affected Products SIMS .net Academic
    NOVA-T4
    NOVA-T6
    SIMS .net Reporting
    Notes
    Sims .net Reports | Print Timetables
    When trying to print the timetable from Reports| Print Timetables in Sims.net
    Additional Notes
    There seems to be a problem with there being spaces in the Value - so any temp file will work provided there are no spaces in the variable path.
    Advice
    This issue is still currently under investigation for the root of the problem.
    The current workaround for the affected workstations is to do the following:
    1. Right-Click on My Computer
    2. Click on Properties
    3. Click on the Advanced Tab
    4. Click on the Environment Variables button
    5. Highlight the Variable TEMP
    6. Click the Edit Button
    7. Change the Value to C:\Windows\Temp
    8. Click the ok button
    8. Repeat Steps 6 to 8 on the Variable TMP
    9. Click ok


    I did the above and it solved my problem
    Hi,

    If you remove the TMP from the user variable section this will force SIMS.net to use the default TMP variable which is C:\windows\TEMP

    here is a vbscript to automate this.

    strComputer = "."
    Set WSHNetwork = CreateObject("WScript.Network")

    Set objWMIService = GetObject("winmgmts:\\" & strComputer & "\root\cimv2")

    Set colItems = objWMIService.ExecQuery _
    ("Select * from Win32_Environment Where Name = 'TMP'")

    For Each objItem in colItems
    If objItem.UserName = "[INSERT DOMAIN HERE]\" & WSHNetwork.UserName then
    objItem.Delete_
    End if
    Next

    Msgbox "Timetable Printing Now Avaliable.",vbokonly,"IT Services"

    just insert the netbios domain name and the script is ready to go.

    The user need to be logged out of sims when run.

  9. 2 Thanks to penfold_99:

    Heebeejeebee (19th May 2008), PaulBM (19th May 2008)

  10. #9


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    Quote Originally Posted by apeo View Post
    Going to wait abit first before i deploy it but im waiting on the patch for the Census still
    the patch is on Solus, and has been since before lunchtime.

  11. #10

    Sylv3r's Avatar
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    I noticed on the release note that the May update is needed for schools with a sixth form doing the census? We haven't got the May update sent to solus yet - are any schools with a sixth form going through with the census without the May update installed?

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    Quote Originally Posted by Sylv3r View Post
    I noticed on the release note that the May update is needed for schools with a sixth form doing the census? We haven't got the May update sent to solus yet - are any schools with a sixth form going through with the census without the May update installed?
    Have a look at this

    Capita have released an interim patch.

  13. #12

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    Quote Originally Posted by m2d2 View Post
    Have a look at this

    Capita have released an interim patch.
    We don't have that on SOLUS either. I've logged it with the LA so hopefully we can get it installed in time for Thursday.

    Thanks

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    I ran this upgrade today as we were told that the census would fail without it thats 2 upgrades in 2 days for us

    Lets see what happens when i go in tomorrow.

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    Quote Originally Posted by ICTNUT View Post
    Lets see what happens when i go in tomorrow.
    That should be the SIMS moto.

  16. #15
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    We are a secondary with a 6th form, and since I'd have to get everybody off the system to run the patch anyway, I ran the May upgrade yesterday afternoon. Still waiting for Admin to check the trial census report to know if all is well.

    However we now have the Timetable printing problem!

    "As soon as one door closes behind you another one hits you in the face"

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