[SIMS] Sims May Release

[Simcfc73]

Woohoo, it went on without a hitch, thank **** for that.

Its got a Nova-T6 shortcut on the left now... big install for just that I reckon.

[Jay_Jay]

Has anyone had a problem with printing time tables since the May upgrade ? We get an error message saying can not find C:\Documents when you hit the print button ??

[penfold_99]

Has anyone had a problem with printing time tables since the May upgrade ? We get an error message saying can not find C:\Documents when you hit the print button ??

Yes we have and the another issue we have come across is only domain admins can run reports.

[Jay_Jay]

Found out more about the problem:


KB74045 - Sim .net Cannot find "C:\Documents" When trying to print the timetable
Created 16/10/2007
Last Updated 22/10/2007

Affected Products SIMS .net Academic
NOVA-T4
NOVA-T6
SIMS .net Reporting
Notes
Sims .net Reports | Print Timetables
When trying to print the timetable from Reports| Print Timetables in Sims.net
Additional Notes
There seems to be a problem with there being spaces in the Value - so any temp file will work provided there are no spaces in the variable path.
Advice
This issue is still currently under investigation for the root of the problem.
The current workaround for the affected workstations is to do the following:
1. Right-Click on My Computer
2. Click on Properties
3. Click on the Advanced Tab
4. Click on the Environment Variables button
5. Highlight the Variable TEMP
6. Click the Edit Button
7. Change the Value to C:\Windows\Temp
8. Click the ok button
8. Repeat Steps 6 to 8 on the Variable TMP
9. Click ok


I did the above and it solved my problem

[apeo]

Going to wait abit first before i deploy it but im waiting on the patch for the Census still

[KarlGoddard]

we're not happy with this solution at all. We don't want to start opening up folders with write access for users just because Capita break things with every single update.

Why can't they just test things before releasing updates (stupid question I know) but all me and the boss have done this morning is FMS / SIMS problems... we're both thinking of asking to start being paid by Capita directly as we both feel like Capita support staff

[apeo]

we're not happy with this solution at all. We don't want to start opening up folders with write access for users just because Capita break things with every single update.

Why can't they just test things before releasing updates (stupid question I know) but all me and the boss have done this morning is FMS / SIMS problems... we're both thinking of asking to start being paid by Capita directly as we both feel like Capita support staff

Given the potential problems with such large updates, this is the reason why i delay putting it on.

[penfold_99]

Found out more about the problem:


KB74045 - Sim .net Cannot find "C:\Documents" When trying to print the timetable
Created 16/10/2007
Last Updated 22/10/2007

Affected Products SIMS .net Academic
NOVA-T4
NOVA-T6
SIMS .net Reporting
Notes
Sims .net Reports | Print Timetables
When trying to print the timetable from Reports| Print Timetables in Sims.net
Additional Notes
There seems to be a problem with there being spaces in the Value - so any temp file will work provided there are no spaces in the variable path.
Advice
This issue is still currently under investigation for the root of the problem.
The current workaround for the affected workstations is to do the following:
1. Right-Click on My Computer
2. Click on Properties
3. Click on the Advanced Tab
4. Click on the Environment Variables button
5. Highlight the Variable TEMP
6. Click the Edit Button
7. Change the Value to C:\Windows\Temp
8. Click the ok button
8. Repeat Steps 6 to 8 on the Variable TMP
9. Click ok


I did the above and it solved my problem

Hi,

If you remove the TMP from the user variable section this will force SIMS.net to use the default TMP variable which is C:\windows\TEMP

here is a vbscript to automate this.

strComputer = "."
Set WSHNetwork = CreateObject("WScript.Network")

Set objWMIService = GetObject("winmgmts:\\" & strComputer & "\root\cimv2")

Set colItems = objWMIService.ExecQuery _
("Select * from Win32_Environment Where Name = 'TMP'")

For Each objItem in colItems
If objItem.UserName = "[INSERT DOMAIN HERE]\" & WSHNetwork.UserName then
objItem.Delete_
End if
Next

Msgbox "Timetable Printing Now Avaliable.",vbokonly,"IT Services"

just insert the netbios domain name and the script is ready to go.

The user need to be logged out of sims when run.

[pete]

Going to wait abit first before i deploy it but im waiting on the patch for the Census still

the patch is on Solus, and has been since before lunchtime.

[Sylv3r]

I noticed on the release note that the May update is needed for schools with a sixth form doing the census? We haven't got the May update sent to solus yet - are any schools with a sixth form going through with the census without the May update installed?

[m2d2]

I noticed on the release note that the May update is needed for schools with a sixth form doing the census? We haven't got the May update sent to solus yet - are any schools with a sixth form going through with the census without the May update installed?

Have a look at this

Capita have released an interim patch.

[Sylv3r]

Have a look at this

Capita have released an interim patch.

We don't have that on SOLUS either. I've logged it with the LA so hopefully we can get it installed in time for Thursday.

Thanks

[ICTNUT]

I ran this upgrade today as we were told that the census would fail without it thats 2 upgrades in 2 days for us

Lets see what happens when i go in tomorrow.

[m2d2]

Lets see what happens when i go in tomorrow.

That should be the SIMS moto.

[moggy]

We are a secondary with a 6th form, and since I'd have to get everybody off the system to run the patch anyway, I ran the May upgrade yesterday afternoon. Still waiting for Admin to check the trial census report to know if all is well.

However we now have the Timetable printing problem!

"As soon as one door closes behind you another one hits you in the face"