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MIS Systems Thread, SIMS getting stuck when updating. in Technical; Hi I am no SIMS expert but when SIMS is updating the client machines and they freeze and don’t update, ...
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    FN-GM's Avatar
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    SIMS getting stuck when updating.

    Hi

    I am no SIMS expert but when SIMS is updating the client machines and they freeze and don’t update, what is causing this and how can it be fixed?

    Thanks

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    Re: SIMS getting stuck when updating.

    > I am no SIMS expert but when SIMS is updating the client machines
    > and they freeze and don’t update, what is causing this and how can it
    > be fixed?

    Could it be local user permissions? SIMS might be trying to write something that needs admin privalages to be written. To fix a knackered SIMS client install, complete un-install and install again from scratch seems to fix most problems. Another solution (one that I'm considering) might be to run the SIMS client over terminal services instead of locally on each machine, save having to update clients at all.

    --
    David Hicks

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    Re: SIMS getting stuck when updating.

    Hi

    Its not rights because it does it on some machines and i am updating on my desktop and i have full admin rights.

    Z

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    Re: SIMS getting stuck when updating.

    Could it be volume of traffic or too many clients trying to get at the same setup.exe file at once?

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    Re: SIMS getting stuck when updating.

    No becuase i was doing it remotely from home at 9:45 ish

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    Re: SIMS getting stuck when updating.

    Have you got any UNC's in your C:\Windows\SIMS.INI? If you have, change them to the actual drive mapping instead.

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    Re: SIMS getting stuck when updating.

    nope thats not it.

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    Re: SIMS getting stuck when updating.

    I had this after the most recent upgrade.
    Even if the user was in the local admin group sometimes the upgrade would fail for no reason.
    However, I found that if I logged on to the client machine as a user with FULL domain admin rights, it worked.
    Might be worth a go?

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    FN-GM's Avatar
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    Re: SIMS getting stuck when updating.

    Well thats the thing i have them all and it still didnt do it, i left it for 3 hours and it did it after all that time.

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    GlennT's Avatar
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    Re: SIMS getting stuck when updating.

    aahh....the joys of SIMS.
    Oh well, glad you got it sorted.

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    Re: SIMS getting stuck when updating.

    Yes but 3 hours for each person that is ridiculous.

    I have another separate problem but I think I new post might be in order. I hate this software!

    Z

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    Re: SIMS getting stuck when updating.

    Join the club!
    Was there any error messages or anything obvious in the logs?
    Was the machine rebooted inbetween?

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    Re: SIMS getting stuck when updating.

    The machine was rebooted a few times before i got this error i have made the following post http://www.edugeek.net/index.php?nam...=143282#143282

    Thanks

    Z

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    Re: SIMS getting stuck when updating.

    errrr.......
    New one on me!
    Have you logged it with Capita [or whoever provides your SIMS support]?

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    Re: SIMS getting stuck when updating.

    not yet.

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