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MIS Systems Thread, Gladstone \ AMI Cashless Catering in Technical; Does anyone know what has happened to Gladstone - their website now says AMI - new website coming soon. We ...
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    eddyc's Avatar
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    Gladstone \ AMI Cashless Catering

    Does anyone know what has happened to Gladstone - their website now says AMI - new website coming soon.

    We logged a call for one of our balance checkers a month a go. I have received an email asking me if I want to buy a replacement.

    Their engineer removed the old unit from site after 2 weeks of the call being open. I have not heard site or sound since and cannot get a response to email or telephone.

    We pay a premium for support and it is not looking great.

    Thanks

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    Looks like a company rebranding/restructuring exercise.

    Jonas Comupting (UK) limited the folks behind Gladstone Education name bought AMI Education from RM in 2012.

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    They are still going but their support is shocking so your slow response doesn't surprise me.

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    eddyc's Avatar
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    Quote Originally Posted by bigdannyb79 View Post
    They are still going but their support is shocking so your slow response doesn't surprise me.
    They seem to have issues to say the least. Their engineer removed the balance checker for repair and I've been told by someone from AMI that they don't have it!

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