MIS Systems Thread, SIMS Summer 2014 in Technical; We upgraded last night - Upgrade seems to have gone fine. No complaints from teachers so far.
I've just logged ...
3rd July 2014, 10:29 AM #31
- Rep Power
We upgraded last night - Upgrade seems to have gone fine. No complaints from teachers so far.
I've just logged an issue this morning that a custom report we run on a daily basis via command exporter is now showing users that according to the report definition I'd expect to be excluded, and were excluded in the spring release. Don't suppose anyone that has upgraded has spotted anything similar on any reports?
3rd July 2014, 10:45 AM #32
Originally Posted by minimoo
3rd July 2014, 11:45 AM #33
Indeed he is.
SIMS 2014 Summer Release -- Reporting Issue – Please Read Before Applying New Release
We have been made aware of a potential problem in the SIMS 2014 Summer release that will cause an error when running some user-defined reports. If you have not yet upgraded to the Summer release we ask that you please hold off until the end of the day when we have had time to further investigate and provide a solution.
We understand the issue is that when a report is run that contains a blank column in a sub-report then an ‘Object reference not set to an instance of an object’ error will appear. Although all other areas of SIMS will continue to be usable, the report will not run.
We are looking at solutions to resolve this and will post an update on Supportnet by COB today (03/07/14).
We apologise for any inconvenience that this might cause whilst we investigate this issue further. Please feel free to email me directly if you have any particular concerns or questions at [removed email address]
SIMS Product Manager (Technical and Releases)
3rd July 2014, 12:30 PM #34
3rd July 2014, 12:34 PM #35
They had ?????
Originally Posted by minimoo
3rd July 2014, 12:54 PM #36
- Rep Power
IIRC, they did like 4 releases of the summer 2012 release, and I don't think they re-released spring 2014? I'll grant you in autumn and last summer they did re-release - I think it's a case of myself not noticing as we probably weren't affected by the issues. Equally, we moved to Solus 3 quite early on after it's initial release - for the first 3-4 quarterly updates, we hit some timing/bug/other issue in solus 3 with each update, whereas, now it does actually run semi-smoothly - so It does feel *better*
There's still a few issues that I think capita could improve on to make life easier for end users - as an obvious example, how they handle what happens if sims is open and the end user doesn't see the "please close sims in the next 2 minutes message". Lets do this morning's workflow (that ~5 different staff hit each update):
1) Office Cover Manager arrives at work at 7:30 AM
2) Logs on to sims and hits "sims.net icon".
3) Whilst waiting for it to load (and before logging in) goes off to make cap of tea
4) Solus gives her a 2 minute warning to close sims.net for the update
5) Office Lady returns with cup of tea, enters username and password
6) SIMs displays a dotnet fault trace saying "assembly versions don't match"
7) Office Staff send an email to all staff stating that cover information will be delayed as Sims is broken
8) 8:00AM - IT staff arrive, reboot pc for pending file change happens
9) 8:15AM Staff get cover information for the day as the SIMs problem has been fixed.
I guess I can expect to add a step 10 of "Email: we are redeploying the summer update as Sims is broken" in a few days.
3rd July 2014, 12:58 PM #37
@minimoo I'm pleased to say that V3.8 is planned to allow forced closure of SIMS and immediate upgrading should SIMS not be at the correct version.
3rd July 2014, 01:17 PM #38
3rd July 2014, 02:03 PM #39
@minimoo I agree that killing the SIMS session can't do any harm as the upgrade taking place would have invalidated any changes that had been made by that user.
When Jon calls you please discuss the bluescreen.
4th July 2014, 09:51 AM #40
SIMS Summer 2014
Great news everyone!!!
|SIMS 2014 Summer Release - Update Please Read |
We have fixed the problem with blank columns in reports, however further concerns have been raised over Assessment Templates, Individual Reports and the Post 16 Return.
We are investigating solutions to these and will post an update on SupportNet as soon as we have a confirmed release date.
We apologise for any inconvenience that this might cause whilst we investigate this issue further.
Last edited by vikpaw; 4th July 2014 at 09:53 AM.
4th July 2014, 09:54 AM #41
SIMS Summer 2014
Oh dear, it's going to be one of those releases is it?
4th July 2014, 10:04 AM #42
Jon is gonna be pulling his hair out @PhilNeal. Glad the problems have been spotted quickly. With the amount of changes in reporting and assessment, its not surprising that every situation couldn't be foreseen. At least not many schools will have applied it.
4th July 2014, 10:05 AM #43
I haven't got that much hair left to pull out
4th July 2014, 10:06 AM #44
Lol! I can't talk either
4th July 2014, 10:28 AM #45
looks like i will be holding off rolling this out until the summer holidays
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