Unable to load Purchase order after fresh install of FMS

[tosca925]

We have jsut done a fresh install of FMS on a couple of workstations after doing this we are having problems with odering.

When they try to add an order they get a 'Fatal Error' Unable to load purchase order proceesing?


Does anyone know what is the problem with this?

[DMcCoy]

What's the exact error? There is one that shows up since the move to 2005 that looks terrible when all it really means is the cost center has no money left in it

[tosca925]

Fatal Error' Unable to load purchase order proceesing

Tis is all iget and when i click on Ok i get the purple hand.

[DMcCoy]

Capita KB

KB1431 - Fatal error unable to load Purchase Order Processing
Created 29/05/2002
Last Updated 15/11/2007
Affected Products FMS
Notes
Fatal error unable to load Purchase Order Processing
Borland database engine communication error directory controlled by other net file
The user is unable to go into Order/Invoice Processing until their colleague exits.
Advice
We understand that this situation generally occurs if the user does not have permissions to the LOCKDIR directory containing the PDOXUSRS.NET file.

If the FMS program files are installed locally on each workstation:

1. Alter the Net DIR within the BDE 32 configuration on each networked machine. This will enable the BDE to access to the temporary files.
2. Find the BDE Administrator (Start|Settings|Control Panel|BDE administrator)
3. Go to the Configuration Tab.
4. On the tree on the left hand side, select the Configuration|Drivers|Native|Paradox
5. Set NET DIR to the Drive letter and lock directory where the Finance.exe resides i.e. C:\LOCKDIR
6. C:\LOCKDIR should be created before any orders are added or edited by the user on their workstation, the user must have permission to create and write to this local directory.
7. On the tree go into Configuration|System|Init
Set LOCAL SHARE to FALSE.

If the FMS Program files are installed centrally on a networked Drive, i.e. the Finance.exe is shared out from the server, then please ensure that the following settings are in place:

1. Alter the Net DIR within the BDE 32 configuration on each networked machine.This will enable the BDE to control sharing of the temporary files.
2. Find the BDE Administrator Start | Settings | Control Panel.
3. Go to the Configuration Tab.
4. On the tree on the left hand side, select Configuration|Drivers |Native |Paradox Set the Net Dir to the Shared Drive letter and lock directory where the Finance.exe is shared from the server S:\LOCKDIR

(Please Note that the users must have access to the lock directory on the networked drive)

On the tree go into Configuration|System|INIT
Set local share to TRUE.

This can only be caused by the Netdir either not being in a shared location or the user not having access to the location in which it is being held.

[tosca925]

Excellent DMcoy.


Sorted my problem instantly. Thanks very much