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MIS Systems Thread, Solus 3 feedback in Technical; Originally Posted by MalekoUK Interesting, we get a random pupil computer name... So yes the IP doesn't correspond with the ...
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    Quote Originally Posted by MalekoUK View Post
    Interesting, we get a random pupil computer name... So yes the IP doesn't correspond with the workstation in question.
    Good stuff. Hopefully that should point you in the right direction for any other devices you have issues with.

    When it comes to SOLUS3, DNS can be a serious pain in the rear!

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    worst piece of software I have ever used

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    Quote Originally Posted by Griff View Post
    worst piece of software I have ever used
    Worse feedback ever

    Go on, I've taken the bait, (I'm assuming this place is based on logic which is based on facts and not gossip) why is it the worse piece of software you have ever used. List your woes as I doubt it's the first piece of software you've used that was constructed by mere mortals.

    (Sorry, if it's rather sarcastic it's just been one of those days)

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    Quote Originally Posted by Griff View Post
    worst piece of software I have ever used
    You've obviously never used Testbase

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    Quote Originally Posted by matt40k View Post
    Worse feedback ever

    Go on, I've taken the bait, (I'm assuming this place is based on logic which is based on facts and not gossip) why is it the worse piece of software you have ever used. List your woes as I doubt it's the first piece of software you've used that was constructed by mere mortals.

    (Sorry, if it's rather sarcastic it's just been one of those days)
    - why does a machine show as status failed but comment is update was successfully installed
    - why does it show me over 80 agents online but when I hit deploy on the update they start coming in as offline and I am talking large numbers..and I have checked the DNS and IPs etc etc it all looks fine
    - the DNS issue..why does it rely on DNS so much? OK I will concede the point about DNS should be in good working order and healthy but we are talking about schools here and anyway I have been banging software out on Group Policy for years no problems why is it so difficult with SOLUS3?

    I could go on but quite frankly whats the point. I have offered a few times for capita helpdesk to come in and do an upgrade for me and I will watch...no takers so far

    Quote Originally Posted by sparkeh View Post
    You've obviously never used Testbase
    Testbase is far easier to install

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    Quote Originally Posted by Griff View Post
    - why does it show me over 80 agents online but when I hit deploy on the update they start coming in as offline and I am talking large numbers..and I have checked the DNS and IPs etc etc it all looks fine
    I would check the heartbeat settings in SOLUS3. If the box is unticked, the only time that S3 knows that a workstation is offline is when you do an update. This happened to me with a school.

    Quote Originally Posted by Griff View Post
    - the DNS issue..why does it rely on DNS so much? OK I will concede the point about DNS should be in good working order and healthy but we are talking about schools here and anyway I have been banging software out on Group Policy for years no problems why is it so difficult with SOLUS3?
    I have no idea. If it didn't rely so much on the DNS it would save me alot of work as well.
    Last edited by Ghostgame; 20th January 2014 at 09:37 AM. Reason: Deleted error to avoid giving bad advice.

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    I'll let you off as it's Monday morning mate.

    The original deployment says fails, why doesn't it update - I guess the correct answer is it DID fail and in order to preserve the historical record it needs to remain as failed. Otherwise when you come to pull off reports on the success rate of SIMS deployments it would be 100% every time. It needs a "deployment status" - the status due to that deployment, and a "current status" - ie the status you spent the last 3 hours trying to get to Ideally you'd want a dashboard that shows your current status of all your machines so you don't have to go hunting.

    The DNS question, it relies on DNS because we don't assign static IP address and we don't work well with large numbers, so we have to rely on a central database that has a friendly name and it's (IP) address. Capita are right not to rely of NetBIOS as they are reasons why it's a legacy protocol.

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  9. Thanks to Ghostgame from:

    Rawns (20th January 2014)

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    @matt40k for SOLUS3 Project Lead!!!

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    Not sure if I should take that a complement or an insult.

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    SOLUS4 project lead..SOLUS3 is dead to me

  13. Thanks to Griff from:

    Rawns (24th January 2014)

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