+ Post New Thread
Results 1 to 3 of 3
MIS Systems Thread, SIMS Documentation on Home Page in Technical; We have users who are unable to launch SIMS Documentation from their SIMS home page. When they click to launch, ...
  1. #1
    wingmanatl's Avatar
    Join Date
    Jul 2013
    Grand Cayman, Cayman Islands
    Thank Post
    Thanked 0 Times in 0 Posts
    Rep Power

    SIMS Documentation on Home Page

    We have users who are unable to launch SIMS Documentation from their SIMS home page.
    When they click to launch, an error message appears in the lower left stating, 'File not found'

    We use a farm setup through a RD Gateway Server.
    Is the connect.ini file incorrect in pointing to the DocStorage?

    Thanks in advance

  2. #2

    vikpaw's Avatar
    Join Date
    Sep 2006
    Saudi Arabia
    Thank Post
    Thanked 1,438 Times in 1,191 Posts
    Rep Power
    On the latest releases Documention is online. At best you have one file that is local and then all links go online, so this could be struggling to connect.
    However, you can still download the docs to have offline if you want from SupportNet. Check there as i think there is a help guide on the new process, or at least some explanation as to how to deal with it.
    My connect.ini has no entry for documentation at all.
    clicking the homepage documentation link loads doccentre.pdf which is in my S:\sims\documentation folder which then links to online. i think that's how it works.

  3. 2 Thanks to vikpaw:

    Rawns (18th December 2013), wingmanatl (18th December 2013)

  4. #3

    Join Date
    Nov 2012
    Thank Post
    Thanked 4 Times in 3 Posts
    Rep Power
    @vikpaw is right, the entry in the sims.ini used for this is the SIMSDIRECTORY which specifies the shared SIMS folders (typically S:\SIMS) where the Documentation folder is located holding the doccentre.pdf and any other documentation.

    Make sure you can get to this folder and the Documentation Centre from the Home Page should also work.

    Hope this helps.

  5. Thanks to Mark_Atkins1 from:

    wingmanatl (19th December 2013)

+ Post New Thread

Similar Threads

  1. [SIMS] Show User Defined Group attendance on Home Page?
    By ellisteph10 in forum MIS Systems
    Replies: 5
    Last Post: 13th September 2013, 11:15 AM
  2. [SIMS] My supervised groups panel on home page
    By CatherineMay in forum MIS Systems
    Replies: 0
    Last Post: 7th September 2011, 08:38 PM
  3. [CLOSED] Bug/Error: Invalid menu links on home page
    By meastaugh1 in forum EduGeek.net Site Problems
    Replies: 0
    Last Post: 12th May 2009, 11:05 AM
  4. New Boxes On Home Page
    By FN-GM in forum Comments and Suggestions
    Replies: 13
    Last Post: 14th March 2008, 12:11 AM
  5. Printing multipage documents on 1 page
    By sahmeepee in forum Windows
    Replies: 2
    Last Post: 5th February 2007, 05:57 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts