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MIS Systems Thread, SOLUS 3 in Technical; SOLUS 3 keeps saying agents are offline. When I 'check agent status', the agents come 'online' for three minutes, and ...
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    Question SOLUS 3

    SOLUS 3 keeps saying agents are offline. When I 'check agent status', the agents come 'online' for three minutes, and they go offline again and have to keep checking the status.

    What is causing this issue and how do I fix it?

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    I would have hoped you'd logged a call now with your LA - Agents not loading...

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    It's either a firewall issue on the client or a DNS issue. Investigate both.



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