MIS Systems Thread, Hosted SLG Login issues in Technical; Hi there,
Are there people out there using Capita's Hosted SLG and finding that a large number of the parents ...
26th September 2013, 03:32 PM #1
Hosted SLG Login issues
Are there people out there using Capita's Hosted SLG and finding that a large number of the parents have issues logging in?
Esentially I am wondering if there is something inherantly flawed with the system where by it constantly loses login information or if there is basically a user error issue whereby people fail to read the instructions regarding password complexity or setting up security questions.
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26th September 2013, 05:18 PM #2
Dont think its flawed but the login names were unnessisarily complicated from what I remember which gave our parents problems.
We moved to TASC insight a long time ago now and its a million times better and easier to use than SLG.
27th September 2013, 01:54 PM #3
We have had loads of issues with parents logons and it user error mainly . zag is right the usernames and passwords are complicated which causes the problem.
I would love to move to TASC but we still have some years left on the expensive Gayeway.
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