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MIS Systems Thread, Incompatible database - but reporting wrong version in Technical; Hi all, Welcome back to those of us that are returning to schools this week I have an issue with ...
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    Incompatible database - but reporting wrong version

    Hi all,

    Welcome back to those of us that are returning to schools this week

    I have an issue with the SIMS Summer 2 update, and one machine. The machine is reporting in SOLUS3 that it is running version 7.153, but it's still on version 7.150 in reality - and so keeps showing the Incompatible Database error.

    I have tried:
    • Redploying 7.153 through SIMS - no joy
    • Running SimsApplicationSetup from \\simsserver\sims\setups
    • Checked SIMS.ini and Connect.ini
    • Checked all permissions


    Has anyone else seen this please? This is the deputy head's machine, and she has a low tolerance of anything going wrong (I have then questioned why we use SIMS... )

    My only idea now is to copy the Program Files directory from a working machine.

    Thanks in advance!

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    Quote Originally Posted by MattHarwood View Post
    Hi all,

    Welcome back to those of us that are returning to schools this week

    I have an issue with the SIMS Summer 2 update, and one machine. The machine is reporting in SOLUS3 that it is running version 7.153, but it's still on version 7.150 in reality - and so keeps showing the Incompatible Database error.

    I have tried:
    • Redploying 7.153 through SIMS - no joy
    • Running SimsApplicationSetup from \\simsserver\sims\setups
    • Checked SIMS.ini and Connect.ini
    • Checked all permissions


    Has anyone else seen this please? This is the deputy head's machine, and she has a low tolerance of anything going wrong (I have then questioned why we use SIMS... )

    My only idea now is to copy the Program Files directory from a working machine.

    Thanks in advance!
    Check where SIMS is installed to on the device. If SOLUS3 is set to install to the default location, on a 64-bit machine it will install it to C:\Program Files (x86)\SISM\SIMS .net where you may have SIMS installed to C:\Program Files\SIMS\SIMS .net instead.

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    Quote Originally Posted by Rawns View Post
    Check where SIMS is installed to on the device. If SOLUS3 is set to install to the default location, on a 64-bit machine it will install it to C:\Program Files (x86)\SISM\SIMS .net where you may have SIMS installed to C:\Program Files\SIMS\SIMS .net instead.
    Many thanks Rawns - that was it. While copying over the directory from another machine I realised there was a shortcut for (x86) and one for the 64bit Program Files. It was in both, and had updated the 'wrong' one.

    Thanks again!

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