MIS Systems Thread, Letter Templates in iSams in Technical; Morning
Does anyone know if it's possible to use an existing MS Word headed paper template within an iSams? I ...
20th August 2013, 11:18 AM #1
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Letter Templates in iSams
Does anyone know if it's possible to use an existing MS Word headed paper template within an iSams? I can't get it to recognise the images in the header.....
20th August 2013, 01:21 PM #2
The letter itself is just the text to be used in the mail merge. I don't think you can insert images through the interface, though the underlying code is just html so it might be possible. However, this isn't where you handle the headed paper aspect of the mail merge.
When you carry out the mail merge itself, you select a letter template, which is just a Word document. In your case, I think this is where you want to upload your headed paper.
Hope that makes sense.
20th August 2013, 01:34 PM #3
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Thank you, sadly when I select my template in the 'letter template' option of the mailmerge, this seems to override the 'letter selection' used for the mailmerge part........ as though you can only select one option or the other..... I wasn't sure if maybe the 'letter template' option was for sending a standard pre-created document without any merge fields. Thank you for your reply
20th August 2013, 02:32 PM #4
Yes, I think the letter template is just for handling headed paper, i.e. it has no mail-merge fields.
Hope that helps.
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