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MIS Systems Thread, Summer FMS, Windows 8 & No Printer in Technical; My money's on a HP CLJ....
  1. #16

    synaesthesia's Avatar
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    My money's on a HP CLJ.

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    Quote Originally Posted by Edu-IT View Post
    What make / model just out of interest? Seen something similar here.
    Off the top of my head I don't remember the exact model but as @synaesthesia guessed it's a HP ColourLaser Jet

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    I have discussed this issue with architects again and can confirm that it is Delphi/Windows that is responsible for printing. It is possible that due to the age of Delphi that it is using legacy calls that are not supported on all printers.

    There are some things that were down to our programming so for example a long time ago we sent cheque prints out as separate jobs so it was possible to find another print job get into the queue.

    The checking that a default printer had been assigned came about as on occasions FMS would crash if one had not been assigned. We have never been able to reproduce this error.

    Generally there are very few reported printer issues compared to the number of active users.

    We are currently planning the next generation of FMS but itís a huge task so it wonít appear for a few years yet.

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    synaesthesia's Avatar
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    Cheers for that info. I would suggest speaking to some of your local support teams; my knowledge of FMS's printing buggeration came directly from Capita's mouth when I was an employee

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