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MIS Systems Thread, Marksheet Printing Error Message in Technical; Hi, When our users go into Ass Manager and come to print a marksheet they get the following error message: ...
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    Marksheet Printing Error Message

    Hi,

    When our users go into Ass Manager and come to print a marksheet they get the following error message:

    "Unable to locate office path. Please associate the <doc> files to Microsoft Word and the <xls> files to Microsoft Excel"

    Looking at SupportNet has drawn a blank and LEA support 'are going to get back to us'.

    Help much appreciated!

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    Re: Marksheet Printing Error Message

    Do you have Office 2003 installed correctly?

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    Re: Marksheet Printing Error Message

    Hmm, that's debatable as these are tablets installed by RM....

    Saying that we're seeing it on Desktops too with 2K Office so I guess with them it's incompatibility?

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    Re: Marksheet Printing Error Message

    Have seen the Office Path error in the past where a users profile / registry entries have references to more than one version of office.

    If you create a new network user do you get the same problem?

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    Re: Marksheet Printing Error Message

    Hi, thanks for the input. Have discovered that this error was because the staff member was using a laptop with Office 2000 on. We were also getting an 'unable to print. No default printer or printer installed' message on our lovely RM Tablets - this occurs if MS Orifice 2003 doesn't have at least sp2 onboard. As these tablets are part of a 'managed' service from RM aint we just gonna have a little battle on our hands getting them to put the service packs on!?

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