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MIS Systems Thread, SIMS Interface Jump in Technical; Sorry @ sparkeh not sure where to look?...
  1. #16

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    Sorry @sparkeh not sure where to look?

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    Quote Originally Posted by PhilNeal View Post
    Sorry @sparkeh not sure where to look?
    I linked the word 'here' to the video, does it not work for you?
    But here is the full link: https://docs.google.com/file/d/0Bzbc...it?usp=sharing

    Edit: Hmm plays in browser on one machine but needs downloading on another machine. Weird.
    Last edited by sparkeh; 16th May 2013 at 08:42 AM.

  3. 3 Thanks to sparkeh:

    Brucy (16th May 2013), CAM (16th May 2013), vikpaw (16th May 2013)

  4. #18

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    That's the laddy. Been happening for years if i recall correctly. On XP and now on Win7. I always just thought it was down to the resolution and don't want to lower mine so put up with it.

  5. #19

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    @sparkeh - no in Chrome its not linking. Thanks

  6. #20

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    Quote Originally Posted by PhilNeal View Post
    @sparkeh - no in Chrome its not linking. Thanks
    @PhilNeal - strange, you got in now though right?

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    @sparkeh - indeed and passed onto the test engineer. Thanks

  8. #22

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    Just to add another voice to this, I get this all the time. Really irritating!

    Let's hope your engineers can sort it

    It always seems to happen to me if I haven't clicked inside the section once already. For instance, open up a template in AM&, then select a column. Then, without clicking on anything else, try to click "Open" in the marksheet section below. This jumps to "Delete" every time on my machine.
    Last edited by LosOjos; 16th May 2013 at 09:41 AM.

  9. #23

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    Let's hope they can even recreate first, on their perfect setup!

  10. #24

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    Quote Originally Posted by vikpaw View Post
    Let's hope they can even recreate first, on their perfect setup!
    I have to be honest, I'm shocked they can't recreate it. I've never used a machine that doesn't do this!

  11. #25
    CAM
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    The jump wouldn't be an issue (and a welcome feature if anything) if it didn't delay registering the click until after the jump. Otherwise it becomes unwanted and counter-productive.

    Sounds like plenty such as myself were sitting on this bug as "just another SIMS thing" so it has gone unnoticed by the devs.

  12. #26

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    Those Capita devs have 100" touch screen walls. There is nothing to jump, apart from them off the step ladder they use to access different parts of the screen.

  13. #27

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    @PhilNeal - playing with it a bit, it seems that what is happening is when you try to click on any part of a panel/section, SIMS automatically scrolls enough to bring the entire panel in to view. As @CAM said, that wouldn't be a problem except it does this before registering the mouse click, causing you to click in the wrong place.

    It only seems to do it in places where you have a detail panel on the left with a series of vertical buttons on the right, such as columns and marksheets inside an AM7 template or contacts in Student Details. You'll also notice that a border is drawn around these sections when you click inside them, but not on any button. I'm guessing someone has created a class to handle these types of sections as they're so common in the system; if I were trying to diagnose the problem, I'd be looking straight at that class.

  14. 2 Thanks to LosOjos:

    vikpaw (16th May 2013)

  15. #28

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    If it helps, this is the kind of panel I mean:

    Attachment 18237

    Attachment 18238

  16. #29

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    That's a great diagnosis @LosOjos - i think you're hit the nail on the head, i was thinking it was pushing the panel to the top but it's just bringing up enough to show the bottom. @PhilNeal - give that man a job!

  17. #30

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    @PhilNeal - did anyone ever look in to this? Issue still exists in 7.156.

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