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MIS Systems Thread, Todays Register report doubling up in Technical; Can somebody please try Today's Register report and tell me if you get one page per form? Reports | Lesson ...
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    vikpaw's Avatar
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    Todays Register report doubling up

    Can somebody please try Today's Register report and tell me if you get one page per form?
    Reports | Lesson Monitor | Whole Group Pupil Reports | Today's Register Report

    I'm getting double even using the built in template so it's not my stylesheet doing it.
    Also SupportNet wont load

    I'm going to fudge my layout for now

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    Just tried it here and ours is OK on the default template, one form per page.
    Were on Spring release 7.150

  3. Thanks to Linfit from:

    vikpaw (23rd April 2013)

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    vikpaw's Avatar
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    Hmm, something site specific. GREAT! Some of my forms do have two tutors but not all, so it's not that.

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    vikpaw's Avatar
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    Another oddity - two classes appear 4 times, an IB2 class and a YR class .

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    we get the same ont teacher has 3 reports 1 has 4 another only has one there really is no pattern to it

    if you find out whats causing it please let us know as it driving our "kiddy catcher " mental.

    Cheers

    Andy

  7. Thanks to woodham from:

    vikpaw (23rd April 2013)

  8. #6

    vikpaw's Avatar
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    All of mine have 2, apart from 2 that have 4, so for today at least i can fix it. will check to see what happens tomorrow.

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    Hi Vikpaw,

    We are getting the same with our report too, but its one tutor group doubling up. We got told to run patch 18113 but this didn't fix it. Capita are looking in to it for us.

    Adam

  10. Thanks to aleach2 from:

    vikpaw (23rd April 2013)

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    apparentlly there is a patch

    dont know if this will work so http://support.capitaes.co.uk/newfor...96%A5%AD%A6%D1

    or vivite supportnet and look in forums lesson monitor near the top of page 1

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    vikpaw's Avatar
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    Finally got back on to SupportNet so found the KB # 401664 and have requested the patch.

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    got the patch #18113 thismorning and it's fixed the issue

    im a happy techy now

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    Patch 18113 has worked for me now. For some reason it didn't install the first time round. Ran it again and it has fixed the issue.

    Adam.

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    It has worked on my test server, will go live at the weekend.
    It was just a simple case of adding DISTINCT to the call of staff members.

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    I have come across this as well, some reports get 5 of each regester. I'm going to try and us patch #18113 as it seems to work for some people.

  17. #14

    vikpaw's Avatar
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    It has sorted the problem out here, so i would defo recommend you apply it.

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    I had this and was released a patch via solus. Worked a treat

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