MIS Systems Thread, Todays Register report doubling up in Technical; Can somebody please try Today's Register report and tell me if you get one page per form?
Reports | Lesson ...
23rd April 2013, 03:16 PM #1
Todays Register report doubling up
Can somebody please try Today's Register report and tell me if you get one page per form?
Reports | Lesson Monitor | Whole Group Pupil Reports | Today's Register Report
I'm getting double even using the built in template so it's not my stylesheet doing it.
Also SupportNet wont load
I'm going to fudge my layout for now
23rd April 2013, 03:23 PM #2
Just tried it here and ours is OK on the default template, one form per page.
Were on Spring release 7.150
23rd April 2013, 03:25 PM #3
Hmm, something site specific. GREAT! Some of my forms do have two tutors but not all, so it's not that.
23rd April 2013, 03:31 PM #4
Another oddity - two classes appear 4 times, an IB2 class and a YR class .
23rd April 2013, 03:41 PM #5
we get the same ont teacher has 3 reports 1 has 4 another only has one there really is no pattern to it
if you find out whats causing it please let us know as it driving our "kiddy catcher " mental.
23rd April 2013, 03:44 PM #6
All of mine have 2, apart from 2 that have 4, so for today at least i can fix it. will check to see what happens tomorrow.
23rd April 2013, 03:51 PM #7
We are getting the same with our report too, but its one tutor group doubling up. We got told to run patch 18113 but this didn't fix it. Capita are looking in to it for us.
23rd April 2013, 03:56 PM #8
apparentlly there is a patch
dont know if this will work so http://support.capitaes.co.uk/newfor...96%A5%AD%A6%D1
or vivite supportnet and look in forums lesson monitor near the top of page 1
23rd April 2013, 04:05 PM #9
Finally got back on to SupportNet so found the KB # 401664 and have requested the patch.
24th April 2013, 11:31 AM #10
got the patch #18113 thismorning and it's fixed the issue
im a happy techy now
29th April 2013, 09:42 AM #11
Patch 18113 has worked for me now. For some reason it didn't install the first time round. Ran it again and it has fixed the issue.
29th April 2013, 10:22 AM #12
It has worked on my test server, will go live at the weekend.
It was just a simple case of adding DISTINCT to the call of staff members.
10th May 2013, 06:06 PM #13
I have come across this as well, some reports get 5 of each regester. I'm going to try and us patch #18113 as it seems to work for some people.
11th May 2013, 11:54 AM #14
It has sorted the problem out here, so i would defo recommend you apply it.
11th May 2013, 12:14 PM #15
- Rep Power
I had this and was released a patch via solus. Worked a treat
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