are you running solus 3 on the sims server
ive just been watching our server and the solus3 deployment services was eating cpu time somthing stupid. ive disabled it for now and its calmed down a bit sql is still hammering away so still not perfect but a bit better
The patch designed to give a complete fix is now available to support units. If they don't release it to you and you have been impacted then please request it from them.
@PhilNeal we were impacted by the issue originally and raised this with the LEA who installed Patch 18148 and was still initially giving us issues but seemed to vastly improve after Server re-boot, but still having slight issues when running reports only in regards to speed these run at etc. Would you suggest deploying the Patch or waiting a little ?
@Stephen_cleaver the patch is a better fix as it doesn't rely on slowing down the polling. Slowing the polling means that you can't rely on the information on the home page being current.
I don't think it is likely to fix any reporting issues unless these were caused by overworking of the server.
I'd apply it and get the more efficient code. The polling change won't really have fixed anything just reduced the load.
I'm a bit disappointed that the update has been released so late on a Friday afternoon meaning we have to wait until Tuesday for the service desk to reopen to enable us to request it... in reality this means we can't run it until Tuesday evening which means another day with SIMs barely working at all.
Does SOLUS 3 push out patches? It would be good if you could pre-elect for certain categories of patch to auto-apply.
@Sam_Brown I'm afraid we had to get results back from a volunteer LA before we could release to everyone. I note your comment though and will give thought to other ways of working.
As a mater of interest, did the emergency patch not return your system to an acceptable speed?
What's the new patch number?
There was a sticky on support net with all the details in but I can't seem to log into it at the moment. Seems to not be letting me log in...
Anyone else having issues getting onto support net?
I've been having issues for over a week.
If you kill cookies you can get back to the main page sometimes but it either fails on the homepage or fails as soon as you log in.
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