+ Post New Thread
Page 2 of 10 FirstFirst 123456 ... LastLast
Results 16 to 30 of 136
MIS Systems Thread, Spring release + Server 2003 = Slow in Technical; Originally Posted by PhilNeal There is an issue in large sites (or possibly hosted ones) that is thrashing the server. ...
  1. #16
    zag
    zag is offline
    zag's Avatar
    Join Date
    Mar 2007
    Posts
    3,834
    Thank Post
    919
    Thanked 423 Times in 356 Posts
    Blog Entries
    12
    Rep Power
    88
    Quote Originally Posted by PhilNeal View Post
    There is an issue in large sites (or possibly hosted ones) that is thrashing the server. It's not InTouch. We are working on a fix.
    Thanks as always Phil

  2. #17
    Guest

    Join Date
    Jun 2009
    Posts
    3,754
    Thank Post
    1,458
    Thanked 491 Times in 375 Posts
    Rep Power
    0
    News Item on SupportNet this morning:

    Quote Originally Posted by SupportNet
    Timeline refresh
    Since the Spring release we have received a number of calls from large establishments reporting a significant increase in the time taken for the homepage timeline to load. We apologise for the inconvenience this is causing and we are developing a patch that will be published as soon as possible.

  3. #18

    Join Date
    Sep 2006
    Location
    London
    Posts
    1,332
    Thank Post
    36
    Thanked 353 Times in 238 Posts
    Rep Power
    79
    An emergency patch has been created which has been given to two schools with the problem. A more extensive rework of that piece of SQL is being worked on and should be ready next week. Please contact your support unit if you need the emergency patch.

  4. 2 Thanks to PhilNeal:

    TheScarfedOne (19th April 2013), zag (22nd April 2013)

  5. #19
    mdench's Avatar
    Join Date
    Oct 2011
    Location
    Billingshurst
    Posts
    804
    Thank Post
    40
    Thanked 103 Times in 93 Posts
    Rep Power
    38
    Same problem here NM gonna upgrade SQL SP1 > SP3 and gonna install a patch we were given and see how we get on

  6. #20
    Gibbo's Avatar
    Join Date
    Feb 2008
    Location
    Cheshire
    Posts
    912
    Thank Post
    207
    Thanked 346 Times in 239 Posts
    Rep Power
    93
    Surely SIMS should be on more powerful servers with newer OSes than those mentioned on here?

    The SQL upgrade a couple of years back was an ideal time to get your finance departments to fund new servers and do a bit of futureproofing.

  7. #21
    TheScarfedOne's Avatar
    Join Date
    Apr 2007
    Location
    Plymouth, Devon
    Posts
    1,145
    Thank Post
    677
    Thanked 169 Times in 154 Posts
    Blog Entries
    78
    Rep Power
    85
    Quote Originally Posted by PhilNeal View Post
    An emergency patch has been created which has been given to two schools with the problem. A more extensive rework of that piece of SQL is being worked on and should be ready next week. Please contact your support unit if you need the emergency patch.
    Thanks for the update, and for keeping tabs on the issue

  8. #22

    FN-GM's Avatar
    Join Date
    Jun 2007
    Location
    UK
    Posts
    16,062
    Thank Post
    889
    Thanked 1,733 Times in 1,496 Posts
    Blog Entries
    12
    Rep Power
    454
    Quote Originally Posted by Gibbo View Post
    Surely SIMS should be on more powerful servers with newer OSes than those mentioned on here?

    The SQL upgrade a couple of years back was an ideal time to get your finance departments to fund new servers and do a bit of futureproofing.
    You are correct, the servers having are pretty under powered. Throw more RAM at it and you will have less CPU usage.

  9. #23
    DMcCoy's Avatar
    Join Date
    Oct 2005
    Location
    Isle of Wight
    Posts
    3,472
    Thank Post
    10
    Thanked 497 Times in 437 Posts
    Rep Power
    113
    I'm sure everyone is running the full version of SQL....

    Throwing RAM at express isn't going to get you far with it's 1GB limit.

  10. #24
    mrbios's Avatar
    Join Date
    Jun 2007
    Location
    Stroud, Gloucestershire
    Posts
    2,543
    Thank Post
    363
    Thanked 264 Times in 216 Posts
    Rep Power
    101
    Quote Originally Posted by Gibbo View Post
    Surely SIMS should be on more powerful servers with newer OSes than those mentioned on here?

    The SQL upgrade a couple of years back was an ideal time to get your finance departments to fund new servers and do a bit of futureproofing.
    18GB ram, 4 CPU cores shown to VM, SQL databases on SSD storage, Server 2008R2 and SQL 2008 for sims/fms and another SQL2008R2 instance with about 8 databases. My Server is also going crazy with cpu usage but only on the SQL2008 instance, so spec doesn't seem to make much difference.

  11. #25

    vikpaw's Avatar
    Join Date
    Sep 2006
    Location
    Saudi Arabia
    Posts
    5,641
    Thank Post
    685
    Thanked 1,400 Times in 1,160 Posts
    Rep Power
    353
    Quote Originally Posted by PhilNeal View Post
    An emergency patch has been created which has been given to two schools with the problem. A more extensive rework of that piece of SQL is being worked on and should be ready next week. Please contact your support unit if you need the emergency patch.
    Sorry different issue, but any news on the timeline issue for non-standard weeks? A patch for that would be amazing.

  12. #26

    FN-GM's Avatar
    Join Date
    Jun 2007
    Location
    UK
    Posts
    16,062
    Thank Post
    889
    Thanked 1,733 Times in 1,496 Posts
    Blog Entries
    12
    Rep Power
    454
    Quote Originally Posted by mrbios View Post
    18GB ram, 4 CPU cores shown to VM, SQL databases on SSD storage, Server 2008R2 and SQL 2008 for sims/fms and another SQL2008R2 instance with about 8 databases. My Server is also going crazy with cpu usage but only on the SQL2008 instance, so spec doesn't seem to make much difference.
    The only thing that lets that setup down is the number of cores...

  13. #27
    mrbios's Avatar
    Join Date
    Jun 2007
    Location
    Stroud, Gloucestershire
    Posts
    2,543
    Thank Post
    363
    Thanked 264 Times in 216 Posts
    Rep Power
    101
    Quote Originally Posted by FN-GM View Post
    The only thing that lets that setup down is the number of cores...
    Well you could say so but the spec started lower and grew as requirements did. It's only in very recent weeks that the CPU usage has ever been a problem and all that is coming from the sims database. CPU usage on all the other 10 databases on the server is tiny, and sims certainly never used to be this bad!

    I could allocate all 8 cores to it but I certainly feel based on the evidence that i'd only be covering up the problem rather than fixing it, which I'm not a fan of.

  14. #28

    Join Date
    Sep 2006
    Location
    London
    Posts
    1,332
    Thank Post
    36
    Thanked 353 Times in 238 Posts
    Rep Power
    79
    @vikpaw Wayne tells me that work on this is being done. He'll be in touch next week.

  15. 2 Thanks to PhilNeal:

    TheScarfedOne (20th April 2013), vikpaw (21st April 2013)

  16. #29


    Join Date
    Sep 2007
    Location
    UK
    Posts
    5,460
    Thank Post
    1,461
    Thanked 890 Times in 571 Posts
    Rep Power
    647
    Quote Originally Posted by localzuk View Post
    Good job we shifted over to the new server then! Due for our update soon. Our old SQL server would've melted.
    What OS are you using? We've just upgraded to Server 2012 and had to keep the old server running SQL2008 for the time being. Our LEA has told us not to do the update for the time being because of the issues.

  17. #30
    mdench's Avatar
    Join Date
    Oct 2011
    Location
    Billingshurst
    Posts
    804
    Thank Post
    40
    Thanked 103 Times in 93 Posts
    Rep Power
    38
    We have applied the update and so far all seems to be fine! *fingers crossed*

SHARE:
+ Post New Thread
Page 2 of 10 FirstFirst 123456 ... LastLast

Similar Threads

  1. Slow file copy from XP SP3 to Server 2003 SP2
    By Frazer in forum Windows Server 2000/2003
    Replies: 3
    Last Post: 30th July 2010, 01:36 PM
  2. Slow folder opening time (Server 2003)
    By networkingNut in forum Windows Server 2000/2003
    Replies: 0
    Last Post: 12th April 2010, 09:18 AM
  3. Microsoft Windows Server 2003 Resource Kit now technet
    By russdev in forum Books and Manuals
    Replies: 12
    Last Post: 31st July 2005, 07:33 PM
  4. Windows Storage Server 2003?
    By altecsole in forum Windows
    Replies: 30
    Last Post: 24th July 2005, 06:28 PM
  5. Exchange Server 2003 licensing query
    By tarquel in forum Windows
    Replies: 5
    Last Post: 4th July 2005, 01:56 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •