Poll: Can you access SupportNet resource #20246 without the direct link.

+ Post New Thread
Page 2 of 3 FirstFirst 123 LastLast
Results 16 to 30 of 31
MIS Systems Thread, Discover download from support net in Technical; Originally Posted by vikpaw Just out of interest can you see if this works :- http://support.capitaes.co.uk/user/d...D8%D5%EE%AB%CA That link works, however ...
  1. #16

    LosOjos's Avatar
    Join Date
    Dec 2009
    Location
    West Midlands
    Posts
    5,771
    Thank Post
    1,511
    Thanked 1,294 Times in 884 Posts
    Rep Power
    813
    Quote Originally Posted by vikpaw View Post
    Just out of interest can you see if this works :- http://support.capitaes.co.uk/user/d...D8%D5%EE%AB%CA
    That link works, however the download links within it do not! The question is, is it the LA or Capita blocking me? I suspect Capita, as I can't see how the LA could hide the actual entries containing downloads from search results on SupportNet.

  2. #17
    Guest

    Join Date
    Jun 2009
    Posts
    3,754
    Thank Post
    1,458
    Thanked 493 Times in 376 Posts
    Rep Power
    0
    Quote Originally Posted by LosOjos View Post
    That link works, however the download links within it do not! The question is, is it the LA or Capita blocking me? I suspect Capita, as I can't see how the LA could hide the actual entries containing downloads from search results on SupportNet.
    I did not actually try the links so just have and they work fine for me. Like you say, I'd suspect it's Capita blocking you rather than the LA. May be worth raising it with Capita in the first instance...

  3. #18

    Join Date
    Mar 2011
    Location
    Bristol
    Posts
    148
    Thank Post
    27
    Thanked 27 Times in 23 Posts
    Rep Power
    18
    LosOjos, you are not alone! I can't find resource number 20246 anywhere on Support Net. I've often had trouble finding things that others seem to find easily, but I thought it was just me being dense (it probably was!)

    However, I could download the Discover CD image from the link Vikpaw posted.

  4. #19
    zag
    zag is offline
    zag's Avatar
    Join Date
    Mar 2007
    Posts
    4,002
    Thank Post
    983
    Thanked 477 Times in 398 Posts
    Blog Entries
    12
    Rep Power
    98
    This is a complete JOKE capita.

    I've been complaining about these hidden links for Discover for the last 3 releases.

    SORT IT OUT!!!!!

    Argghhhh rant over.

  5. #20

    vikpaw's Avatar
    Join Date
    Sep 2006
    Location
    Saudi Arabia
    Posts
    5,956
    Thank Post
    775
    Thanked 1,487 Times in 1,234 Posts
    Rep Power
    367
    It's being sorted out as we rant. The all new, singing, dancing Support .Net2 is being created right now and will be in alpha testing by the end of next week.

  6. #21

    vikpaw's Avatar
    Join Date
    Sep 2006
    Location
    Saudi Arabia
    Posts
    5,956
    Thank Post
    775
    Thanked 1,487 Times in 1,234 Posts
    Rep Power
    367
    I wonder if it's something to do with having LA support and expecting the LA to release the links to you if they wish.
    It might explain why there are two versions of the release notification, one with links and one without.
    I just checked and i can't see that resource number in the list if i search directly, in all categories or by clicking on sims releases on the right hand side, it only shows up if i search by resource number. The links appear to work though.

  7. #22

    LosOjos's Avatar
    Join Date
    Dec 2009
    Location
    West Midlands
    Posts
    5,771
    Thank Post
    1,511
    Thanked 1,294 Times in 884 Posts
    Rep Power
    813
    Quote Originally Posted by vikpaw View Post
    I wonder if it's something to do with having LA support and expecting the LA to release the links to you if they wish.
    It might explain why there are two versions of the release notification, one with links and one without.
    The thought had crossed my mind. Show of hands; which of us who receive local support can't find that resource without Vik's direct link?

  8. #23

    Join Date
    Apr 2006
    Location
    Penzance
    Posts
    47
    Thank Post
    3
    Thanked 22 Times in 18 Posts
    Rep Power
    32
    Quote Originally Posted by LosOjos View Post
    The thought had crossed my mind. Show of hands; which of us who receive local support can't find that resource without Vik's direct link?
    Yep - i also thought those with LSU's may have a restricted access on SupportNet. We have support with a LSU and can't get the file.

    JB

  9. Thanks to jbunoomally from:

    LosOjos (9th January 2013)

  10. #24

    Join Date
    Mar 2011
    Location
    Bristol
    Posts
    148
    Thank Post
    27
    Thanked 27 Times in 23 Posts
    Rep Power
    18
    We have Capita Direct support, but only since October 2012 when we became an academy. Until then we were LA supported.

  11. #25

    vikpaw's Avatar
    Join Date
    Sep 2006
    Location
    Saudi Arabia
    Posts
    5,956
    Thank Post
    775
    Thanked 1,487 Times in 1,234 Posts
    Rep Power
    367
    Quote Originally Posted by LosOjos View Post
    The thought had crossed my mind. Show of hands; which of us who receive local support can't find that resource without Vik's direct link?
    I've added a poll to the thread, so show your hands there people.

  12. #26
    zag
    zag is offline
    zag's Avatar
    Join Date
    Mar 2007
    Posts
    4,002
    Thank Post
    983
    Thanked 477 Times in 398 Posts
    Blog Entries
    12
    Rep Power
    98
    After reading about 30 pages of PDF notes just to work out how to upgrade it....

    "Upgrading Discover
    For instructions on performing an upgrade to Discover, please refer to the
    SIMS Discover 2012 Autumn Release Notes."

    ARGHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH!!!!!

    EDIT: its supportnet ID 20244

    Just run the update of the server and then the client. Simple as that.
    Last edited by zag; 9th January 2013 at 03:50 PM.

  13. #27
    Ghostgame's Avatar
    Join Date
    Jun 2012
    Location
    Ipswich
    Posts
    297
    Thank Post
    36
    Thanked 68 Times in 40 Posts
    Rep Power
    34
    Sticking my head into the fire

    Wouldn't it be easier to do it via SOLUS3?

  14. #28
    Guest

    Join Date
    Jun 2009
    Posts
    3,754
    Thank Post
    1,458
    Thanked 493 Times in 376 Posts
    Rep Power
    0
    Quote Originally Posted by Ghostgame View Post
    Sticking my head into the fire

    Wouldn't it be easier to do it via SOLUS3?
    All you need to do is find the resource ID with the link to the SOLUS3 ISO!

  15. Thanks to Rawns from:

    zag (9th January 2013)

  16. #29
    Ghostgame's Avatar
    Join Date
    Jun 2012
    Location
    Ipswich
    Posts
    297
    Thank Post
    36
    Thanked 68 Times in 40 Posts
    Rep Power
    34
    Lol

    That seems easier.
    Supportnet Home Page - Support - SOLUS - SOLUS Updates - SOLUS3.4.118 Release Note - Pg3 of the release notes (Not the ISO but a zip file )
    Last edited by Ghostgame; 9th January 2013 at 05:48 PM.

  17. #30

    jinnantonnixx's Avatar
    Join Date
    Mar 2011
    Location
    In the Calamatorium.
    Posts
    2,086
    Thank Post
    123
    Thanked 533 Times in 357 Posts
    Blog Entries
    2
    Rep Power
    336
    Quote Originally Posted by LosOjos View Post
    I'm also having trouble finding it - 20246 appears to be gone now... any ideas?

    I hate Supportnet!
    It's an awful website, isn't it?


    As I see it, Global Search and Site Search are the same thing.

    To find the download link, you have to first find the 'News Item' that mentions the product, open up the news item, then look for the link.
    I want Discover, but came here first

    By the way - is this the latest version of Discover? I though there was a new version due by now?



SHARE:
+ Post New Thread
Page 2 of 3 FirstFirst 123 LastLast

Similar Threads

  1. Programatic data extraction from SIMS.net Data Base
    By NetworkGeezer in forum MIS Systems
    Replies: 108
    Last Post: 16th February 2010, 10:22 PM
  2. Producing Classlists from Sims.net NOT Nova
    By mattpant in forum MIS Systems
    Replies: 8
    Last Post: 9th September 2008, 07:26 PM
  3. Edugeek 1.5.3 trying to download from www.alonebfg.com
    By KecskeBak in forum EduGeek Joomla 1.5 Package
    Replies: 4
    Last Post: 2nd June 2008, 07:41 PM
  4. download from iplayer
    By browolf in forum How do you do....it?
    Replies: 11
    Last Post: 14th March 2008, 11:05 PM
  5. Multiple internal website access with one ip from the net
    By binky in forum Wireless Networks
    Replies: 2
    Last Post: 5th November 2006, 06:14 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •