+ Post New Thread
Results 1 to 4 of 4
MIS Systems Thread, Schoolcomms Sims Import Error in Technical; Anybody able to help on this, Tried running the import as normal but keeps failing, saying Failed please contact support ...
  1. #1

    Join Date
    Dec 2010
    Thank Post
    Thanked 6 Times in 4 Posts
    Rep Power

    Schoolcomms Sims Import Error

    Anybody able to help on this, Tried running the import as normal but keeps failing, saying Failed please contact support if problem persisits. I then found an error file. Anybody have any ideas on how to fix? Cheers

    Unexpected exception was thrown.
    Message: An error occurred while making the HTTP request to https://www.schoolcomms.com/SyncGate...yncGateway.svc. This could be due to the fact that the server certificate is not configured properly with HTTP.SYS in the HTTPS case. This could also be caused by a mismatch of the security binding between the client and the server.
    Exception type: System.ServiceModel.CommunicationException
    Stack trace:
    Server stack trace:
    at System.ServiceModel.Channels.HttpChannelUtilities. ProcessGetResponseWebException(WebException webException, HttpWebRequest request, HttpAbortReason abortReason)
    at System.ServiceModel.Channels.HttpChannelFactory.Ht tpRequestChannel.HttpChannelRequest.WaitForReply(T imeSpan timeout)
    at System.ServiceModel.Channels.RequestChannel.Reques t(Message message, TimeSpan timeout)
    at System.ServiceModel.Dispatcher.RequestChannelBinde r.Request(Message message, TimeSpan timeout)
    at System.ServiceModel.Channels.ServiceChannel.Call(S tring action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
    at System.ServiceModel.Channels.ServiceChannelProxy.I nvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
    at System.ServiceModel.Channels.ServiceChannelProxy.I nvoke(IMessage message)

    Exception rethrown at [0]:
    at System.Runtime.Remoting.Proxies.RealProxy.HandleRe turnMessage(IMessage reqMsg, IMessage retMsg)
    at System.Runtime.Remoting.Proxies.RealProxy.PrivateI nvoke(MessageData& msgData, Int32 type)
    at Schoolcomms.MIS.SyncGateway.ISyncGateway.Process(C redentials Credentials, List`1 Actions, Int64 DatasetImportID)
    at Schoolcomms.MIS.MemberContactGroupSyncWorker.OnDoW ork(DoWorkEventArgs e)

  2. #2
    GeeHubb's Avatar
    Join Date
    Aug 2010
    Thank Post
    Thanked 37 Times in 32 Posts
    Rep Power
    How long ago did you last run the import routine? Have you upgraded to the SIMS Autumn 2012 yet. There was something in the Schoolcomms October newsletter about having to enable the Schoolcomms plugin if you wanted to continue to access SIMS from the SIMS Focus menu after the Autumn upgrade - doesn't sound like it's that though.

    Think I might be inclined to speak to the Schoolcomms helpdesk.

  3. #3

    GREED's Avatar
    Join Date
    Mar 2008
    Thank Post
    Thanked 409 Times in 330 Posts
    Blog Entries
    Rep Power
    Have no hesitation in just giving them a ring, they are great and will solve it in no time for you.

  4. #4

    vikpaw's Avatar
    Join Date
    Sep 2006
    Saudi Arabia
    Thank Post
    Thanked 1,469 Times in 1,220 Posts
    Rep Power
    Was that in the sclog.log file? If you send that file over, from %appdata%\schoolcomms\<user> then they'll analyse it. Or you'll notice something.
    If you retry it might just work.
    I had a problem making a connection on Thursday too, but it just sat there saying it was trying to update data but failed, then we had a system shutdown, so i couldn't pursue it further, but my log was clean.
    It works fine this morning though.

+ Post New Thread

Similar Threads

  1. [SIMS] Sims RDP error
    By WebbA in forum MIS Systems
    Replies: 11
    Last Post: 4th October 2012, 01:22 PM
  2. [SIMS] SQL2008 Attaching+Restoring Sims Database ERROR
    By ev32 in forum MIS Systems
    Replies: 14
    Last Post: 9th February 2012, 12:50 PM
  3. [SIMS] SIMS import problem
    By witch in forum MIS Systems
    Replies: 18
    Last Post: 6th February 2012, 08:30 PM
  4. [SIMS] SIMs Profile errors when generating reports
    By willkeddie in forum MIS Systems
    Replies: 1
    Last Post: 18th January 2012, 01:48 PM
  5. [SIMS] SIMS Homepage error message
    By lynne_pattison in forum MIS Systems
    Replies: 49
    Last Post: 15th September 2011, 02:56 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts