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MIS Systems Thread, SIMS failed reports leak memory in Technical; Has anyone seen the situation where you run a report on SIMS which fails with odd message about 'instance' that ...
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    SIMS failed reports leak memory

    Has anyone seen the situation where you run a report on SIMS which fails with odd
    message about 'instance' that continues to eat workstation memory even after it's stopped ?

    Ta

    M

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    matt40k's Avatar
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    Is that the thing that if you go into task manager winword \ excel is still running?? Is it Office 2007?

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    JohnCondon's Avatar
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    Quote Originally Posted by matt40k View Post
    Is that the thing that if you go into task manager winword \ excel is still running?? Is it Office 2007?
    That definitely exists as a winword issue.
    We experience the same thing with our system sometimes. Doesn't always need to be based on a report fail either.
    Sometimes word just doesn't shut itself down correctly and leaves an instance of Winword.exe running in memory.

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    matt40k's Avatar
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    Found SP3 for Office 2007 solves some of the problems.

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    It happens on 2010 too, and you need to run the Microsoft hotfixes to fix the problem. I don't know if they're in a Service Pack yet or not.
    There is now a sticky on SupportNet that refers to it, but if not, the hotfix numbers are floating around the forum somewhere.

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