MIS Systems Thread, SIMS failed reports leak memory in Technical; Has anyone seen the situation where you run a report on SIMS which fails with odd
message about 'instance' that ...
27th September 2012, 11:03 AM #1
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SIMS failed reports leak memory
Has anyone seen the situation where you run a report on SIMS which fails with odd
message about 'instance' that continues to eat workstation memory even after it's stopped ?
27th September 2012, 02:09 PM #2
Is that the thing that if you go into task manager winword \ excel is still running?? Is it Office 2007?
27th September 2012, 02:20 PM #3
That definitely exists as a winword issue.
Originally Posted by matt40k
We experience the same thing with our system sometimes. Doesn't always need to be based on a report fail either.
Sometimes word just doesn't shut itself down correctly and leaves an instance of Winword.exe running in memory.
27th September 2012, 02:42 PM #4
Found SP3 for Office 2007 solves some of the problems.
29th September 2012, 11:16 AM #5
It happens on 2010 too, and you need to run the Microsoft hotfixes to fix the problem. I don't know if they're in a Service Pack yet or not.
There is now a sticky on SupportNet that refers to it, but if not, the hotfix numbers are floating around the forum somewhere.
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