MIS Systems Thread, SLG Issue in Technical; Hi All,
Anyone know much about SLG ? I can logon but cant access any info. I have attached a ...
26th August 2012, 04:36 PM #1
- Rep Power
Anyone know much about SLG ? I can logon but cant access any info. I have attached a screen shot but if its not viewable i am given "sorry the requested information is not available"
I have been onto our server and all the services are running. Looks like it could be a routing issue?
Thanks in advance
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26th August 2012, 05:50 PM #2
- Rep Power
Once thing to check is that if your SLG setup is hosted by Capita is that the OpenVPN client has a connection to capita's servers.
27th August 2012, 10:38 AM #3
Have you ensured your App-pools are running and restarted?
Assuming your self hosted try this for error checking and post the result
Also sorry to ask the obvious but the user your accessing with does have SIMS permissions yeah?
On the SharePoint machine go to
Right click on the SLG.ExceptionHandling.config file and select Open With | Notepad
edit the line that reads
<!--<exceptionDetailViewer userName="User.Name" />-->
so that it looks like this
<exceptionDetailViewer userName="slg\testslg" />
Where slg\testslg is the domain\username that you were using when the error occurred
Save the changes to this file and then re-load the webpart on which the error occurred
You should now see the FULL error message
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