Apple technician training
I've been given the opportunity to get some official training on Apple Macs and OS X Server (only a year after we bought them in) and wanted to ask what training other people have undertaken and found useful.
I'd really like to complete the Apple Certified Technical Coordinator (ACTC) course, but wonder if the Apple Certified Support Professional (ACSP) course would be enough to push my skills forward. I'm leaning towards the former, as I've been managing OS X Server and 15 clients for about a year and have picked up quite a lot of the basics already.
Are there any other courses you know of that I should consider? What are your thoughts on the ACSP and ACTC qualifications?
Any input would be appreciated; as these courses are quite costly compared to our training budget, I wanna make sure I make the right choice! :rolleyes:
Apple training in the Midlands
I'm going to put a plug in here, and I apologise if that's cheeky, but it's not a plug for Jigsaw, I promise! :)
There are Apple accredited training centres all over the UK, and they all deliver the same training courses. Some of these are outstanding, and for abullett the one I'd recommend is the NTI in Birmingham. It's a really good, comfortable training centre - very modern - and the trainers they use are first class. All our techs are trained there, and I know they do training for most of the other resellers in the area, including RM.
There was a question about other types of training too, and it's worth everyone knowing that JISC and NTI Birmingham have a set of very education focussed one day courses called Taming The Mac aimed at Windows users wanting to adapt to Apple. They are not meant to go in depth like the Apple ones do, but they're a really good starting point.
Get in touch with their training coordinator, Neil Emery and he'll tell you what you need to know. He's honest and knowledgeable. NTI Birmingham : Apple, Adobe and Avid Accredited Training Courses
I hope that helps.