Safari Quicktime plugin and RMSmartCache
We've just encountered a frustrating problem with our suite of iMacs using Safari (4.0.4) and RMSmartCache (2a.9.9).
Our SmartCache is set to authenticate users via AD. On the Macs, it cannot do this, so asks users to manually log in with their AD credentials when they request a page. Frustrating for them (largely because they haven't figured out what the 'Remember this password' tickbox does), but it works.
The problem we're having is that the Quicktime plugin for embedded videos also asks for authentication credentials for the smartcache box, but never accepts any - it just pops up the authentication request dialog again, regardless of the credentials you provide or the form you type them (username, domain\username, domain/username etc).
(FYI, the page prompting the question in Apple - iLife - Find out how to use iLife applications on the Mac., but this also occurs with other Quicktime embedded movies on other sites.)
To add to this issue, I've tested the same functionality in Firefox 3.6, and it works correctly. The Quicktime plugin still requests proxy authentication, but it only asks once, then starts playing the video.
Has anyone encountered this, or a similar problem before? Does anyone have any ideas where I can look next to resolve this? I'd prefer not to have to roll out Firefox to the Macs, if it can be avoided...
Thanks in advance,