X-Serve / X-Raid experiences..
We're considering replacing our Linux based Dell fileserver with an X-Serve/Raid solution to serve our cross-platform infrastructure..
My main concern is with support/warranty/repairs.
All our Dell servers are purchased with 3 year onsite warranty - extended in the third year to a total of five years.. It seems that Apple will not support the boxes after the initial three years.
We also are having a problem choosing a support option.. Do we go for Applecare, or just by the spare parts kit and do it ourselves. Our local vendor is also offering their own support agreement..
My question is what are other Xserve users doing for warranty/support.. And how reliable have you found the hardware..