Wireless Connection - iPhone keeps refusing to connect

[mac_shinobi]

With regards to other wireless networks, looks like they are using channels 1, 6 and 11 and the super hub ( virgin media ) is pants. Out of ideas on how to increase power to the wireless or anything that may help ?? I will be looking at doing the same as Localzuk ref buying a zyxel cable router at some point soon but will this resolve the issue or will I just come a cropper again because all the main channels are being used etc ?

Any ideas on how to get the wireless working as it should ??

[Arthur]

1) Is your wireless network the green one in the screenshot above?
2) Is the SuperHub currently set to the 5GHz 802.11n band? The iPhone can only connect to 2.4GHz 802.11n networks.
3) Is the SuperHub situated near anything which could interfere with its wireless signal? e.g. radiator, foil-backed wall board, plasma TV, DECT phones etc.
4) Does the SuperHub have a setting to enable WMM?
5) Does the SuperHub have the latest firmware installed? R30?

Out of ideas on how to increase power to the wireless or anything that may help?

If the SuperHub is anything like my Netgear router, there won't be any settings to adjust the wireless power. The routers you get for "free" from your ISP are usually quite limited and/or pants, so I always buy my own.

Any ideas on how to get the wireless working as it should?

Buy a new router. Make sure you also get one which can do simultaneous dual-band 802.11n, so that your iPhone could connect via 2.4GHz and your Mac mini (and other computers) via 5GHz.

[mac_shinobi]

1) Is your wireless network the green one in the screenshot above?
2) Is the SuperHub currently set to the 5GHz 802.11n band? The iPhone can only connect to 2.4GHz 802.11n networks.
3) Is the SuperHub situated near anything which could interfere with its wireless signal? e.g. radiator, foil-backed wall board, plasma TV, DECT phones etc.
4) Does the SuperHub have a setting to enable WMM?
5) Does the SuperHub have the latest firmware installed? R30?


If the SuperHub is anything like my Netgear router, there won't be any settings to adjust the wireless power. The routers you get for "free" from your ISP are usually quite limited and/or pants, so I always buy my own.


Buy a new router. Make sure you also get one which can do simultaneous dual-band 802.11n, so that your iPhone could connect via 2.4GHz and your Mac mini (and other computers) via 5GHz.


Do you mean Draytek?

1. Yes the green one which has an SSID of iConnect
2. No it is on the 2.4 Ghz band as am aware ref the 5ghz band and iphone not supporting the 5 ghz band
3. Near a wireless / cordless phone but we have tried moving them both around and even positioned the phone further away as well as disconnecting the power to the phone base unit ( only have one ) and still the same issue when trying wireless on the super hub and also the same after adjusting different settings ie wireless channels ( 1, 6, 11 and auto ), dhcp time out, only having the main wireless on ( ie disabling the guest wireless network ).

Got to the point where I had to power the super hub off and power it back on just for the wireless settings to stick

4. Not sure ref WMM
5. Yes - Software VersionV5.5.2R30
6. Zyxel NBG-419N 300Mbps cable router (91-003-222003B) - dabs.com

Zyxel 419n cable router , how is that draytek ??

Looking at this one due to lower price but would like an airport extreme base station but did see some rumours ref one using 802.11ac but like any rumour not sure ref it being true and I physically connect the mac mini via ethernet, just phones and work laptop etc that use wi-fi

[Arthur]

Zyxel 419n cable router, how is that Draytek?

Oops! Wrong link. For some reason I was thinking of Zyxel, but wrote Draytek. Do you need a router with Gigabit Ethernet ports since the NBG-419N only has 10/100 ports (the NBG4615 has Gigabit)?

802.11ac but like any rumour not sure ref it being true

I reckon there will be an 802.11ac AirPort Extreme, but it could be a long time before it is released.

[Michael]

I've heard of lots of people having problems with these hubs. Have you tried (if it's possible), to reduce the speed down to g only?

[mac_shinobi]

I've heard of lots of people having problems with these hubs. Have you tried (if it's possible), to reduce the speed down to g only?

Yes - also tried with WEP and open but not really keen on using WEP or no encryption - tried today with 54mbps, 145mbps and 300 mbps, its just pethetic. It's virgin wireless, more of the virgin and less of the wireless.

@ Arthur - NBG4615 looks much better thanks, no worries ref the mistake, I'm prone to them as well

[Michael]

Sounds like there's one place for it. In the bin!

I think you've exhausted everything you can possibly change. What's performance like plugging in a PC via Ethernet?

[mac_shinobi]

Sounds like there's one place for it. In the bin!

I think you've exhausted everything you can possibly change. What's performance like plugging in a PC via Ethernet?

Ethernet is fine so am guessing once in modem mode hooking another router to it should work a treat.

[Michael]

Yes, that should work fine in theory