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Mac Thread, Ricoh MFP C2800 - print to document server? in Technical; ...
  1. #16
    theeldergeek
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    Quote Originally Posted by mac_shinobi View Post
    no problem - saves people on the helpdesk trying to call you - as I normally get all the apple mac calls but with no training on the management systems ie equitrac and the one you have I get a bit stuck on that side.
    Problem identified!

    Mac is postscript, printer is not.

    Printer would require SD upgrade (circa £1000) to enable PS functionality.

    Windows can print to it because it is PCL

    Off to have a chat with the bursar...

  2. #17

    mac_shinobi's Avatar
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    Quote Originally Posted by theeldergeek View Post
    Problem identified!

    Mac is postscript, printer is not.

    Printer would require SD upgrade (circa £1000) to enable PS functionality.

    Windows can print to it because it is PCL

    Off to have a chat with the bursar...
    sorry - should of mentioned that before - I always forget that part, doh !!

    I mentioned it on the other thread - could do with a ricoh mfd / printer faq type thing on here - price of ps on the different models of mfd's varys hence why you have to contact the account manager / sales persons.

  3. #18
    theeldergeek
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    Quote Originally Posted by mac_shinobi View Post
    sorry - should of mentioned that before - I always forget that part, doh !!

    I mentioned it on the other thread - could do with a ricoh mfd / printer faq type thing on here - price of ps on the different models of mfd's varys hence why you have to contact the account manager / sales persons.
    Not to worry, you helped me a lot in here, and by sending a very knowledgeable engineer out.
    Very grateful.

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    Printer paused on Mac

    I have an HP Laserjet P3005 USB printer plugged in to a Mac running Snow Leopard 10.6 and the printer keep going on pause, I resume the print queue and immediatly it goes to "Paused" mode again.

    I removed the drivers and re-installed them again and also used the drivers from the Apple CD, but the problem isn't resolved.

    I hope you could helpand I thank you in advance for your suggestions and input.

  5. #20

    mac_shinobi's Avatar
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    you should be able to download the apple package for printers from there website and install that, ensure its 10.6.2 and if you dont have any printers installed might be worth while resetting the printer system ( right click or ctrl and left click in the list of where the printers are or were and you should get the option to reset the printing system, click on this, click on yes or ok ) and then re add the printer.

    Also ensure you are using the latest printer drivers from said manufacturers website hp, ricoh or whatever.

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