Freshly extracted conversation on the finer points of actually getting Profile Manager working with iPads and VPP.
Long story short, the apps do not show up in profile manager.
Last edited by SYNACK; 31st March 2014 at 12:34 PM.
As for VPP not showing up, is this the first time you've set it up (if so, check out the link I posted before)? Or, is this the first time that you've tried to use VPP with PM? Have you enabled Push Notifications? Opened up all of the ports required for PM to work with push notifications, etc?
There are people on here with some experience in these matters that might be able to help.
Yes it is the first time I have set it up and I did read through the link, have enabled push notifications through the firewall and it successfully pushes settings to an iPad but there are no apps that show up from the VPP despite them being purchased. I am wondering if I need yet another iTunes ID to tie into each separate user to allow for apps to show up and be pushed. Happy to separate this out into another thread if you think there may be a solution.
No, there are ways around this.I am wondering if I need yet another iTunes ID to tie into each separate user to allow for apps to show up and be pushed.
Yep, probably best to do that so this thread doesn't get hijacked.Happy to separate this out into another thread if you think there may be a solution.
seawolf - you have my interest, is there a trick to getting the apps to show up?
OK. Firstly what version of OS X and Server App are you using?
Next, have you downloaded the VPP token and installed it into Profile Manager? I'm sure you have, but just in case.
Are you seeing any apps at all in the "Apps" section of the web interface for PM?
Screen Shot 2014-03-31 at 11.02.56 PM.png
Now regarding the need for separate Apple IDs for each iPad. Although this is technically the case as VPP is intended to distribute to individuals, you can use a little trick to do it for a trolley of iPads. How we set this is up is to create an Apple ID (without a credit card as the payment option) for each cart of iPads. So, with your Apple ID at the ready, first use Configurator to put the iPads into supervised mode and not to require a password for every app purchase in iTunes in your profile. Then, sign into each iPad with your Apple ID created for that cart and set Apps to automatically download (iTunes & App Store). Next, create a dummy user to assign one of the iPads push out the VPP invitation to (as this is how the invitations are sent). Once you have accepted this on one of the iPads and the app has installed, you should see it start downloading on the other iPads as well.
Alternatively, you can use the method outlined in this article, which assigns all of the iPads to the one user and doesn't make use of the automatic download feature. It's just another way to try to crack the same egg (the fact it's discussing doing this usingAirWatch isn't important). Either way, its much easier than creating a separate Apple ID for each iPad.
Thanks for your helpful and concise reply.
Yes, you will need to use the VPP login that you purchased the apps with in the VPP store. The VPP login won't work for purchases in iTunes alternatively (although you can login to the iTunes store with it). There are some strange oddities with Apple IDs like this because originally created purely as a consumer purchase method and the transition for business use has been rough to say the least.Yes, did this with the primary account which may be some of the problem, may need to use the second facilitator one again come to think of it as the first one did not allow any app purchases and got stuck in a login loop but did let me get the token perhaps the token got corrupted as well - I will try that tomorrow.
I think this is likely something to do with the VPP token or the wrong ID being associated with the token. It could be another issue though. Let me know how you go with the above.No apps show up at all in the web interface.
No worries. Hopefully, it helps you get this sorted.Thanks for your helpful and concise reply.
Just setting up a Configurator profile now that should get them supervised and enrolled for transparent pushing of apps then all I need to do is figure out how to integrate all the other individual iTunes accounts that they had setup for the first 16 iPads into the mix. I am at least making progress now which is a major change from the purgatory I was stuck in before.
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
If you make a single user the "owner" of all of these iPads, sign in with the same Apple ID on them all and set apps to automatically install in the App Store settings on the iPad not only will they all get the apps OTA via VPP, but in your MDM it only shows 1 license being used. We still buy the number of app licenses we need, except for the iLife/iWork suite, which comes free with new iPads. You can either just "claim" these with your Apple ID on one iPad and it gets pushed out to all, or buy 1 license of each and push it out.
Unless you had a load of apps purchased under those Apple IDs, you might just want to abandon them. Otherwise, it will be an ongoing pain.Just setting up a Configurator profile now that should get them supervised and enrolled for transparent pushing of apps then all I need to do is figure out how to integrate all the other individual iTunes accounts that they had setup for the first 16 iPads into the mix. I am at least making progress now which is a major change from the purgatory I was stuck in before.
Last edited by seawolf; 1st April 2014 at 09:11 AM.
The first lot was 15 or 16 ipads each with its own iTunes id and yes they brought stacks of apps on each. I'm going to make 15 local users on the mac and assign them to each apple id and accept the vpp on each then bang them all in a group. Should be able to sign in the first 15 back to their original ipads once they are managed then just push apps to the group which should let us keep existing stuff and push new stuff.
Have the cache switched on on the mac server and it does seem to be caching ios apps but no speed improvement yet, still like using a 56k modem and we are on a 100mbit fiber.
Got to figure out how to remote into it reliably at some point to as realvnc with screen share fails out and lags terribly when it does work.
The first time you download a specific version of an app the caching server won't help. If you kick off an app download on a lot of iPads at once the caching server also won't kick in until the app is fully downloaded and an iPad starts a download. Whenever an app is updated, the first download of it won't use the caching server. However, if you are having performance issues outside of these circumstances, you might want to do a little troubleshooting - Reference 16.4 Troubleshooting the Caching Service | OS X Server Essentials: Caching Content from Apple | PeachpitHave the cache switched on on the mac server and it does seem to be caching ios apps but no speed improvement yet, still like using a 56k modem and we are on a 100mbit fiber.
EDIT: Also, make sure you aren't using OpenDNS or Google DNS or it will make Apple downloads slooowww. I can vouch for this one.
Apple Remote Desktop works much better than any VNC client, but if you are using Windows to manage a Mac server you might try Timbuktu or LogMeIn, which also work better than VNC most of the time.Got to figure out how to remote into it reliably at some point to as realvnc with screen share fails out and lags terribly when it does work.
Last edited by seawolf; 1st April 2014 at 10:14 AM.
OMG the VPP support team got back to me after a month, they have twiddled some settings, I only hope they have not broken what I had going
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