LGFL 2.0 Email and Spiceworks Helpdesk

[fiza]

If anyone is using LGFL 2.0 email and Spiceworks can you tell me how you set up the spiceworks email? From what I understand you are not permitted generic email accounts with LGFL 2.0. normally spiceworks will be something like ithelpdesk@school.borough.sch.uk.

some advice would be appreciated.

[fiza]

*bump*

[hit]

Im just going throught the same here and cant get a straight answer out of Atomwide! What I am thinking is to set up a little linux mail server here and relay it through their secure relay. Im not sure on how to get stuff back though, I think it's only going to be a one way (outbound) thing!

[psydii]

Can you get a public folder created in their exchange site?

[hit]

Can you get a public folder created in their exchange site?

They have something called shared folders which you can add an alias to but I can't work out how you access it without using outlook (logged into your own mailbox), they are very vague about it all. I really should get our own mail server running instead of being dictated to what we can't do!

[glennda]

Just going to say Zimbra seems very good at the moment! Spent the last few days playing with the Network Version and in comparison to Exchange seems really straight forward.

[Brendan0808]

I have exactly the same problem, i have been discussing it with Atomwide and LGfL for ages and cannot get any simple advice. I believe i have found a workaround, its a bit long winded but does work. I will post up all the details soon.

[hit]

I believe i have found a workaround, its a bit long winded but does work. I will post up all the details soon.

Oh please do, not worried about long winded as that just now appears to be par for the course with anything LGfL ralated

[zag]

Just setup a Gmail account and forward it

[hit]

Just setup a Gmail account and forward it

Oh you think we haven't tried that, blocked ports and all that. See this thread: LGfL 2.0 Problems

[Brendan0808]

ok, try the following

[Brendan0808]

Here goes, you need to setup a shared mailbox on the back of your own lgflmail mailbox on Atomwides system. Call it ICTTech or whatever you would like. Once that is done, get the full mailbox address, it's usually in the format of mailbox????@lgflmail.org, this is also on the Atomwide system. Then setup Spiceworks email settings as below;

Outgoing email - Exchange

Server - https://mail.lgflmail.org/exchange/m...?@lgflmail.org - Your shared mailbox full address
Username & password - Your standard username & password

Incoming settings - POP

Server - mail.lgflmail.org
Port - 995 - SSL ticked
Username - youremailaddress@lgflmail.org\mailbox????
password - your password

I can confirm it does work this way! let me know how you get on,

Brendan

[Brendan0808]

The Server line should be
'https://mail.lgflmail.org/exchange/mailbox????@lgflmail.org - Your shared mailbox full address

[Brendan0808]

the only issue with this is when you change your mailbox password (every 60 days) you must remember to change it also in here for Spiceworks!

[hit]

Here goes, you need to setup a shared mailbox on the back of your own lgflmail mailbox on Atomwides system. Call it ICTTech or whatever you would like. Once that is done, get the full mailbox address, it's usually in the format of mailbox????@lgflmail.org, this is also on the Atomwide system. Then setup Spiceworks email settings as below;

Outgoing email - Exchange

Server - https://mail.lgflmail.org/exchange/m...?@lgflmail.org - Your shared mailbox full address
Username & password - Your standard username & password

Incoming settings - POP

Server - mail.lgflmail.org
Port - 995 - SSL ticked
Username - youremailaddress@lgflmail.org\mailbox????
password - your password

I can confirm it does work this way! let me know how you get on,

Brendan

OK, nice one, that looks pretty good for a lot of things, but do you know if you can access via SMTP? Would be great for our internal forums and joomla sites.