London Grid for Learning (LGfL) Thread, Websites down / seriously slow? in Regional Broadband Consortiums (RBC); Originally Posted by kearton
Our Synetrix hosted website is down (again). According to this site there are a whopping 598 ...
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9th January 2010, 11:17 AM #16 
Originally Posted by
kearton
Our Synetrix hosted website is down (again). According to
this site there are a whopping 598 domains hosted on the same web server as ours. Hosting our own site is fast becoming a better looking idea (especially as we're getting it in the neck over the past few days because of people percieving the outages to be our fault)...
Same us us then... maybe the same one. Wonder if they even bothered to do any capacity testing / planning on these? It's not really beyond the realms of possibility to imagine this kind of load - swine flu, the snow LAST year that closed schools etc etc...
Shocking performance really.. and STILL not sorted. That's really bad!
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11th January 2010, 11:03 AM #17 Ours was down again this morning and it still is dreadfully slow.
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12th January 2010, 09:02 AM #18 Our LA ICT consultant made comments about opencheck's newer system, that doesn't fall over as much but it still beggs the question, why use it in production if it did fall over, obv no testing was done, and why put it on a sever which simply put doesn't have the bandwidth to cope when it's most needed. If that were a complany site going down some serrious questions would be asked as to why.
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13th January 2010, 08:01 AM #19 And down again.. both hands and backsides?
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13th January 2010, 08:27 AM #20 I also think the BETT Website is down, as all i get on there site is Windows RUN TIME Errors.
James.
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13th January 2010, 10:30 AM #21 
Originally Posted by
EduTech
I also think the BETT Website is down, as all i get on there site is Windows RUN TIME Errors.
James.
Working now it seems.
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13th January 2010, 10:44 AM #22
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- 10
How easy is it to transfer away from (for e.g.) Synetrix? I've quite had enough of them now.
Best to move to another host, preferably one that isn't hosting 400 other schools' websites.
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13th January 2010, 10:48 AM #23 
Originally Posted by
bonjour
How easy is it to transfer away from (for e.g.) Synetrix? I've quite had enough of them now.
Best to move to another host, preferably one that isn't hosting 400 other schools' websites.
Backup your website and database and then reupload it on your new hosting. Update the nameservers for your domain and job done. You may need to modify any database connection files to reflect the new environment.
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14th January 2010, 09:47 AM #24
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Just like a standard migration, then. Ta.
Spoke with a support guy at Synetrix yesterday, who was surprisingly keen for us not to move. They're going to move us across to another server - one without 400 other schools sitting on it. This morning our website is down completely (instead taking us to a Bing! results page), but pinging it resolves a different IP address so I'm guessing they're in the process of moving us across.
If it's not back up by 10am, then we're gone.
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22nd January 2010, 12:45 PM #25 
Originally Posted by
bonjour
... going to move us across to another server - one without 400 other schools sitting on it.
I've just checked our site again, and we've gone from a server with 598 schools to on it to one with just 2!
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22nd January 2010, 01:31 PM #26 Us too, moved to another (faster?) server with a low contention ratio, also upped our data transfer to 15Gig as we've been steadilt on the rise since the new site launched and in January used over 12Gb in a month!
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