I've just received this. Still I guess it only represents 0.003% of the time this year

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Colleagues

A device in the core network which deals with load balancing required an unplanned reset today, causing a degradation in services between 3.29pm and 3.45pm, which may have affected a significant number of sites across the LGfL network for a brief period.

Synetrix engineers detected the error and corrected it immediately, and are now undertaking a full investigation of the cause.

We apologise for any inconvenience caused by this incident.

Kind regards

Brian Durrant
Chief Executive
London Grid for Learning Trust/Adit London & South
CI Tower, St Georges Square, New Malden, KT3 4TE
t 020 8408 4466