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Links Thread, Problem from the start with the computer in Links, Downloads and Scripts; I have been asked to fix a friend's computer. The problem is that when I switch the computer on, Im ...
  1. #1
    aliv25
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    Problem from the start with the computer

    I have been asked to fix a friend's computer.

    The problem is that when I switch the computer on, Im always at the screen that has the following options:

    Safe Mode
    Safe Mode with Networking
    Safe Mode with Command Prompt

    Last Known Good Configuration (your most recent settings that worked)

    Start Windows Normally


    When I select any of the options, a loading bar appears at the bottom and then I am sent back to the same screen again.

    I noticed the following was left hanging:

    multi(0)disk(0)rdisk(0)partition(1)WINDOWS\AppPatc h\drvmain.sdb

    All I want to do is be able to backup any files there are in my friend's documents and to reboot the whole computer again, so that it has the feeling it has just come out of the factory.

    Its a Qtech machine and has XP Home Edition

  2. #2
    PeterW's Avatar
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    Re: Problem from the start with the computer

    It might be worth just removing the hard drive and plugging it into another machine so that you can back up all thier data then put it back in the pc and do a clean install of XP Home.

  3. #3
    aliv25
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    Re: Problem from the start with the computer

    That sounds simple but is there no way of getting through this barrier of the safety screen?

  4. #4
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    Re: Problem from the start with the computer

    Have you tried putting an XP CD in and going for the repair option?

  5. #5
    aliv25
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    Re: Problem from the start with the computer

    no not yet but again that sounds like another good way, any more options before i carry out any procedures?

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    Re: Problem from the start with the computer

    Use a BartPE or Knoppix live CD, get your backups onto external USB HD/CD/pen/whatever and just do a format/reinstall for that factory fresh feeling...

  7. #7
    aliv25
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    Re: Problem from the start with the computer

    dont think i have that cd but i think im going to use my friends hard drive as a slave in another computer to get the files out

  8. #8

    plexer's Avatar
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    Re: Problem from the start with the computer

    Make yourself a BartPE disk you can include cd burning support with it or just plug in a usb drive to copy his files from it.

    Ben

  9. #9
    aliv25
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    Re: Problem from the start with the computer

    nice-one, ill try with the resources i have

  10. #10
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    Re: Problem from the start with the computer

    Quote Originally Posted by aliv25
    That sounds simple but is there no way of getting through this barrier of the safety screen?
    Not sure you'd want to - it's stuck in this reboot loop for a reason; trying to "get through the barrier of the safety screen" is similar to putting your fingers in your ears and going "problem? what problem? lalala!". You need to address the underlying problem so a fresh install of Windows would be a good place to start (it could be duff hardware, though).

  11. #11
    aliv25
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    Re: Problem from the start with the computer

    i would freshly install windows but i want to get files stored in the hard disk before i do anything so i know its backed up

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    Re: Problem from the start with the computer

    Sad to see you got problems with friends computer Alastair. I tried the server the video card is not working properly hoping its just he hard drives but monitor showing no signal. Still need that ac adaptor for viglen monitor may pass by tomoz morning to collect it sometime next week. Enjoy the placement year I will be on here much more don't you worry.

  13. #13

    mattx's Avatar
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    Re: Problem from the start with the computer

    Boot to an IP disk, net use to a share somewhere and then copy the files over....

  14. #14
    aliv25
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    Re: Problem from the start with the computer

    no need for the sympathy andre 3000, ive got the boss (with a new haircut) to help me out. sorry about the no show last friday, ive been SO unbeliveably busy but check your facebook later tonight. oh and pop by whenever, some honeys about lol

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    Re: Problem from the start with the computer

    you could try just put a fresh copy of windows, and then using this peice of software called POWER DATA RECOVERY 3.1.1 you can then get all the files from the hard drive i.e images, music, documents back

    Remeber even though you have formatted the harddrive the stuff that was on there previously is still there and that software will get back the stuff that was on there that you need to recover.

    Hope that helps

    James

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