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Licensing Questions Thread, Activating Windows 7 Professional and Office 2013 using KMS in Technical; ...
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    Activating Windows 7 Professional and Office 2013 using KMS

    Hello,

    Our KMS server had been running without any issue for months on Windows Server 2008 R2, until recently when I tried to activate 25+ Windows 7 Machines and 25+ Office 2013 machines, and it just wouldn’t activate, giving the error “Error: 0xC004F074 The Software Licensing Service reported that the computer could not be activated. The Key Management Service (KMS) is unavailable”. We are currently able to activate Office 2010 without issues.

    I have updated VAMT to version 3.1, reinstalled VAMT on a fresh installation of Server 2008 R2 and also on Server 2012 R2, however this also gave the same error messages and I am still unable to activate Windows 7 Professional or Office 2013 using KMS.

    I have used the Volume Licencing Keys from the Microsoft Website (https://www.microsoft.com/Licensing/...r/default.aspx) and am fairly confident that our keys are correct.

    I would be grateful for any assistance.

    Thank you.
    Last edited by draytonIT; 8th May 2014 at 03:09 PM.

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    jamesreedersmith's Avatar
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    You mention VAMT and KMS - they are different systems and use different keys - which system are you using at the moment.

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    We are using VAMT 3.1 installed on Windows Server 2008 R2

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    fiza's Avatar
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    Quote Originally Posted by jamesreedersmith View Post
    You mention VAMT and KMS - they are different systems and use different keys - which system are you using at the moment.
    i thought that if you had both installed you could use VAMT to administer your KMS clients?

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    DNS issue, time issue or port issue ? KMS key is installed on the KMS server I assume ?

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    Quote Originally Posted by caffrey View Post
    DNS issue, time issue or port issue ? KMS key is installed on the KMS server I assume ?
    As mentioned we are able to activate Office 2010 without issues.
    The time is the same on the server and the clients. All correct keys have been used.

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    tried a nslookup -type=srv _vlmcs._tcp to see what KMS servers are available ?

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    Quote Originally Posted by caffrey View Post
    tried a nslookup -type=srv _vlmcs._tcp to see what KMS servers are available ?
    Yes, tried that also and the server details are correct.

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    Is the office 2013 key installed in kms? Is kms updated to support office 2013? Does it activate if you do a manual activation specifying the kms server using ospp.vbs or slmgr.vbs for win7.

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    There are patches required to support Office 2013 and server 2012 have you applied those?
    However I kept getting the same errors as you and switched to active directory activation for server 2012 and office 2013. The KMS still works great for windows 7 and office 2010.

    Yes you can use VAMT and KMS together, when you scan your network for clients and chose activate, you have the option of installing a key or using volume activation (KMS).
    I scan the network once in a while to find clients that haven’t checked in for a while and force an activation with VAMT.

    Not the answer you wanted, but it will get them activated.

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    Quote Originally Posted by draytonIT View Post
    I have updated VAMT to version 3.1, reinstalled VAMT on a fresh installation of Server 2008 R2 and also on Server 2012 R2, however this also gave the same error messages and I am still unable to activate Windows 7 Professional or Office 2013 using KMS.
    @rickjames set our new KMS server up (Server 2012 R2), and had some similar-sounding issues along the way - I think he possibly set the clients to activate via Active Directory in the end, but he might be able to provide more details.

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