Looking for suggestions for a online helpdesk catering for several schools
In short I have been asked to take over support for 4 primary schools, they are all completely separate and independent. I recently went though FITS practitioner training and want to get these schools organised.
The first stage of my plan is to get a help desk sorted for each school. Ideally something web based so everyone can access it from any place and ideally not flash based ( one school is really into their IPads). I was wondering if anyone has any good ideas, suggestions of products or at least point me in the right direction.