ICT Technician Responsibilities
My line manager has asked me to give staff responsibilities in-line with the recent payrises received. My issue is that responsibilities I have currently that I can share around are boring, mindnumbing jobs that are really administrative & not really hands on ICT.
I have to tread carefully as both members of staff had a pretty bad time with a previous manager, they were left without guidance or help to deal with a monsterous mess, to be fair to the previous manager he also inherited a mess but as the schools requirements have become greater the quality of IT received was gradually getting worse, until i came :p Both members of staff are happier than they were but, I don't want to be the big bad wolf and give them mindnumbing jobs & make them feel unvalued because of it, to be fair I can quite easily manage all the work I do (bookings for rooms & ICT resources, CMDB management, all ordering/sourcing, ICT Support & management of separate entities such as the VI form laptops where we have to work differently because of protocol).
I don't want to lose my staff, they're both hard workers but I don't think it's possible for me to continue with this workload & work on strategy, like my LM has said. What is the best way to approach this with staff who have already had a bad time, have low morale and probably quite happy to walk out...