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Learning Network Manager Thread, computers to IT staff ratio in Technical; Originally Posted by teejay Does your team don't get involved with the day to day stuff like changing toners, unjamming ...
  1. #16
    ckuntz01's Avatar
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    Quote Originally Posted by teejay View Post
    Does your team don't get involved with the day to day stuff like changing toners, unjamming printers etc, teachers forgetting to switch stuff on etc?
    All that and more. We do pretty much anything and everything that has to do with technology, and making it work from start to finish

  2. IDG Tech News

  3. #17
    dwhyte85's Avatar
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    What SLAs are in place or is it reactive?

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    I wonder is that PDF got an updated version?
    1 tech per 150 pcs on reliable and 1 per 50 on non reliable is mental.

    Here we have 3 vs 800+ reliable and in fact getting rid of our NVQ techs actually helped things because they got fixed by qualified staff and not some little student who wants to play cannon fodder

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    bondbill2k2's Avatar
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    1 tech (me) 1 network admin around 350computers and 80 laptops

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    1 Technician (Me!)
    7 Primary School
    10 Servers
    100 pcs
    350 laptops
    and 250 netbooks

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    2 half time teachers / technicians (me and colleague) supporting
    +- 280 pcs
    10 servers
    15 printers
    20 projectors
    110 teachers and staff
    710 pupils

  8. #22
    BaccyNet's Avatar
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    Just me (IT Engineer/Network Manager, depending on what the school feel like calling me!)
    370+ machines
    18 servers
    48 projectors
    30 printers
    50+ IP phones
    110 staff
    620 students
    oh and anything else with a plug/battery (such as electronic door locks!)

  9. #23
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    Im here all by myself, i do have a support company i can turn to if needed, i dont for the most part any more, ive got the system working mostly as i want it.

    500+ machines (PC's and Laptops)
    4 servers going to be 5 soon
    about 52 projectors and the same of IWB's
    31 networked printers plus a few stand alone
    850 students
    about 70 staff i think, not sure on that, AD has more than we have due to old ones not beeing taken off (befor i started)

    Also got the sims bit to look after, though i dont have access to the server there without a member of the support company beeing there
    1 server
    12+ machines
    9 printers
    2 MFP'S connected to the network
    1 MFP as a stand alone

    Ive got everything ready for IP phones whenever they want, with a few ajustments needed

    next thing is to go Live@Edu with skydrive if i can get the students documents to sync automatically with there skydrive

  10. #24
    Bankesy's Avatar
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    Where I am we have 2 Members of staff (me the technician and a network manager) to look after:

    7 Servers
    567 PCs/Laptops
    71 Printers
    9 IWB
    55 Projectors
    43 Switches
    24 WAPS
    The visualisers still need to be counted...not to mention it's a school so theres SIMS and roughly 1250-1300 users to add to that equation

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    bondbill2k2's Avatar
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    Quote Originally Posted by bondbill2k2 View Post
    1 tech (me) 1 network admin around 350computers and 80 laptops
    This is now 120 laptops and near 400 computers and 6 servers couple of NAS and slowly decreasing number of printers out with the old in with fewer new, Oh and half a dozen IPads. I'm more experienced now but January last year this was my first job out of uni BSc Computer Science which realy isn't about tech support and not a single module or mention of networking or server managment so learning on the job
    Last edited by bondbill2k2; 24th January 2012 at 09:33 AM.

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