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Learning Network Manager Thread, Laptop that connects to internet but not network in Technical; Its the heads laptop, ive had it all week. Ive been too busy to play with it over the last ...
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    Little-Miss's Avatar
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    Laptop that connects to internet but not network

    Its the heads laptop, ive had it all week. Ive been too busy to play with it over the last couple of days so have kinda forgotten what ive done.

    It connects quite happily to the internet but it will not let me connect to anything on our domain, the domain doesnt show when its connected to the network either via wireless or wired.

    I've done virus and spyware scans and it doesnt pick anything up.

    I've done all the obvious but feel free to list things for me to try.

    Ta!!

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    CPLTD's Avatar
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    which OS is the laptop running little-Miss ?

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    Little-Miss (11th December 2009)

  4. #3

    Little-Miss's Avatar
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    doh! XP Pro matey!

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    Quote Originally Posted by Little-Miss View Post
    doh! XP Pro matey!
    service pack 3 and windows firewall is disabled and you have reset the tcp/ip stack and reset winsock ?

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    Little-Miss (11th December 2009)

  7. #5
    TheLibrarian
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    I know this is kind of obvious, but it's always best to check:

    Make sure that Client for Microsoft Networks is installed and active, plus File and Printer Sharing for Microsoft Networks is also installed and active.

    Can you add the machine to the domain?
    Attached Images Attached Images
    Last edited by TheLibrarian; 11th December 2009 at 09:27 AM.

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    Little-Miss (11th December 2009)

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    mac_shinobi's Avatar
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    Quote Originally Posted by TheLibrarian View Post
    I know this is kind of obvious, but it's always best to check:

    Make sure that Client for Microsoft Networks is installed and active, plus File and Printer Sharing for Microsoft Networks is also installed and active.

    Can you add the machine to the domain?
    agreed with the above

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    Little-Miss (11th December 2009)

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    Have you tried uninstalling and then installing the latest driver for the NIC? Daft i know but it worked for me

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    Little-Miss (11th December 2009)

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    mac_shinobi's Avatar
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    Quote Originally Posted by Potato-Peeler View Post
    Have you tried uninstalling and then installing the latest driver for the NIC? Daft i know but it worked for me
    In that case Un install and re install Nic using latest driver as per above
    Then reset tcp/ip stack and winsock
    Then add relevant services ie microsoft client etc to the NIC properties

    Then try again

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    Little-Miss (11th December 2009)

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    Change from domain to workgroup. Don't bother re-booting. Then change back to the domain, re-booting this time.

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    Little-Miss (11th December 2009)

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    Sounds indeed like the laptop is not part of the domain.

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    Hi.

    For you to get Internet Access are you connected wireless or wired.

    Also to get Internet Access have you put in proxy detials? if you have you must be connected to a network. Have you tried to ping any of your network shares or DC to see if you can actually ping them.

    Be good starting point.

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    Have you checked that there isn't some sort of ACL or Firewall rule somewhere that is blocking the IP address of the laptop from accessing the NEtwork but allowing Internet ? Try maybe statically assigning a different IP and I'd also reset the TCP/IP Stack on the laptop and restart the switch to which it is connected. Perhaps try pinging / tracerouting to other network devices IE Switch / Router and run wireshark on the laptop see if it sheds any light to what is going on, update NIC drivers and also Check that all the networking services are running in Services.msc - a service may have become disabled and may need restarting.

    Hope you get there in the end

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    The laptop hasn't had a home version of Norton Internet Security installed has it?

    I've had exactly that problem before - internet connection fine, but Norton is set by default to block all other network traffic.

    A pain, but easy to solve once you figure out that's the problem!

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