[VIDEO] Technology is amazing, and nobody is happy - the IT support experience
Just ran across this video clip that perfectly sums up the IT support experience as told by a comedian.
[ame="http://www.youtube.com/watch?v=jETv3NURwLc&eurl"]YouTube - Everything is amazing, nobody is happy...[/ame]
"I was on an airplane, and there was Internet -- high-speed Internet on the airplane. That's the newest thing that I know exists. And I'm sitting on the plane, and they go, 'open up your laptop, you can go on the Internet.' And it's fast, and I'm watching YouTube clips. It's amazing. I'm in an airplane!
And then it breaks down. And they apologize [that] the Internet's not working, and the guy next to me goes, 'Phhh! This is bull$#@!"
Like how quickly the world owes him something he knew existed only ten seconds ago."
Well worth a watch.
it points to a larger quirk in human nature that becomes ever more apparent the better personal technology becomes: We grow accustomed almost instantly to every advance. And the better it gets, the less satisfied we are with it.