Had a helpdesk logged by a teacher, saying she is unable to access prezi.com. On request for further information, I was told, she could get to the site, login fine, but was unable to create/edit presentations. An error stating;
There was a problem loading your prezi.
Please check your internet connection or firewall, and allow traffic to prezi.com. Also, please make sure you have the latest version of Flash.
After checking flash versions etc, and testing on other machines, I determined, that either going via RM Smartcache, or direct to of LEA Proxy, had the same result.
Next step was to look at our ISA box. After running a monitor on my attempts to access the site, I got the following
Failed Connection Attempt CLW-SR-ISA 15/06/2012 10:35:56
Log type: Web Proxy (Forward)
Status: 995 The I/O operation has been aborted because of either a thread exit or an application request.
Rule: SysAdmin PC External Access
Source: Internal (192.168.2.68)
Destination: External (126.96.36.199:80)
Filter information: Req ID: 0fd5205e; Compression: client=No, server=No, compress rate=0% decompress rate=0%
Client agent: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20100101 Firefox/12.0
Object source: Upstream (Object was returned from an upstream proxy cache.)
Cache info: 0x0
Processing time: 0 ms
Anyone had this before? or know what I could do to resolve?