SWG-708 Currently not registered / Connect to Internet
Hi all Smoothwall usuers,
Thanks the tireless work of Claire G, I have a SWG-708 appliance on my bench for evaluation (and hopefully purchasing if all goes well). Currently, it's given me a headache!
I've done what is described in the manual as a "basic" install.
Most of the installation is fine (everything complete and I can see it is filtering etc), but it is saying:
As well as not "being registered" it is also not downloading the updates etc.
Warning - Your SmoothWall system is currently not registered. Connect to the Internet, at which point your SmoothWall system will automatically register itself. To connect to the Internet, configure the default gateway settings on the interfaces page.
I've followed the manual perfectly and also reset the device twice to make sure!
Does anyone have any ideas?
(I have logged a call with the smoothwall tech support guys but they are busy and am still waiting for a call back - so thought I'd try this!)