Internet provision question...
We currently have a virgin/SWGfL 10Mb connection on a 10Mb bearer. Virgin are asking for a lot of money to upgrade the bearer and we are not happy with SWGfL's filtering, so we are looking to do it ourselves. We have already had a proposal for a Palo Alto 3020 accepted.
We have been offered a 1Gb connection on a 10Gb capable bearer from city fibre for far less a year than either Virgin or BT were offering a 100mb connection.
The thing that is worrying me however is that in the terms for that 1Gb connection we get a continuous bandwidth of 20Mb and we pay a charge of £8 per Mbps per 5 minutes if we exceed the 20Mb continuous.
City fibre are telling me that this is standard practice, and because our pipe is so big we should very rarely incur charges as downloads spike and complete quickly and do not cause continuous usage.
Has anyone come across this before/does anyone else have terms like this, how are they going?
The contract is for 6 years to get the price down and I don't want to burden the academy with something that proves to be expensive. We have been offered a month where they will waive excess usage fees to allow us to set up traffic shaping/management on the Palo Alto.