Smoothwall Support - Your comments?
Is it just me but has anyone else been experiencing issues with Smoothwall telephone support? We have logged a few calls with them lately and never get a call back. It is always down to us to do the chasing and even then we have often been promised a call back and never had one.
Once you do get a call back then the support is excellent but we've had something logged for over 10 days on this occasion and haven't heard a thing!
Don't get me wrong, we think our Smoothie is brilliant but it seems a shame that their telephone support is letting them down at the moment.