Internet Related/Filtering/Firewall Thread, Third Party Routers on BT in Technical; I think our BT/2Wire router is faulty, however I can't convince their support call centre of this. They did suggest ...
2nd February 2012, 10:14 AM #1
Third Party Routers on BT
I think our BT/2Wire router is faulty, however I can't convince their support call centre of this. They did suggest I put a different router in its place (when I asked if they could send me a replacement anyway, which I would return if it didn't fix the issue). Do you guys typically have the ISP-provided router or do you use your own? If the latter, what are good and bad makes, and are there any particular things I need to be aware of when buying? This is for a BT Infinity "fibre-to-the-cabinet" service, FWIW.
2nd February 2012, 02:47 PM #2
Not sure if this is the same problem but BT should be replacing all routers/modems at the moment.
BT comes clean on Infinity modem 'upgrade' ? The Register
2nd February 2012, 03:16 PM #3
Thanks @Gaz Not sure if that is related, or not. We did have our modem swapped because it had over-heated (of course, at the time the engineer blamed us for letting it get too hot), but the problem we're seeing now is with the router.
2nd February 2012, 03:32 PM #4
It cant hurt to try a different router, it may even improve things.
I don't use an ISP supplied router, I use a Draytek 2820vn, but I'm on ADSL2+ I don't know if you need a special router for FTTC.
I'd avoid the likes of Belkin and Netgear like the plague, I've had moderately good experiences with D-Link and good experiences with ZyXEL, 3com (now HP) and Draytek.
Last edited by Gaz; 2nd February 2012 at 03:35 PM.
3rd February 2012, 10:59 AM #5
Can you remember which one?
Originally Posted by Gaz
I've got a DSL-2640B. Does the job, but seems to have 'moods' sometimes, especially with the wireless.
It's getting swapped out soon though.
3rd February 2012, 11:13 AM #6
I'm afraid not, too many moons have passed. My draytek, while costing a small fortune, has been great and the ZyXEL and 3Com routers are still working and have been donated to my sisters.
By sqdge in forum Windows
Last Post: 14th January 2011, 08:29 PM
By peterteckhokgoh in forum MIS Systems
Last Post: 14th August 2007, 11:50 AM
By edsa in forum Network and Classroom Management
Last Post: 16th April 2007, 09:09 PM
Users Browsing this Thread
There are currently 1 users browsing this thread. (0 members and 1 guests)