Not sure if this is the same problem but BT should be replacing all routers/modems at the moment.
BT comes clean on Infinity modem 'upgrade' ? The Register
I think our BT/2Wire router is faulty, however I can't convince their support call centre of this. They did suggest I put a different router in its place (when I asked if they could send me a replacement anyway, which I would return if it didn't fix the issue). Do you guys typically have the ISP-provided router or do you use your own? If the latter, what are good and bad makes, and are there any particular things I need to be aware of when buying? This is for a BT Infinity "fibre-to-the-cabinet" service, FWIW.
Thanks @Gaz Not sure if that is related, or not. We did have our modem swapped because it had over-heated (of course, at the time the engineer blamed us for letting it get too hot), but the problem we're seeing now is with the router.
It cant hurt to try a different router, it may even improve things.
I don't use an ISP supplied router, I use a Draytek 2820vn, but I'm on ADSL2+ I don't know if you need a special router for FTTC.
I'd avoid the likes of Belkin and Netgear like the plague, I've had moderately good experiences with D-Link and good experiences with ZyXEL, 3com (now HP) and Draytek.
Last edited by Gaz; 2nd February 2012 at 03:35 PM.
I'm afraid not, too many moons have passed. My draytek, while costing a small fortune, has been great and the ZyXEL and 3Com routers are still working and have been donated to my sisters.
There are currently 1 users browsing this thread. (0 members and 1 guests)