Internet Related/Filtering/Firewall Thread, Anyone got any decent contact info for Adobe. I'm sick to the teeth of req MSI's in Technical; I have phoned them up before and jus got a link to a development site but it didn't really help ...
18th November 2011, 10:54 AM #1
Anyone got any decent contact info for Adobe. I'm sick to the teeth of req MSI's
I have phoned them up before and jus got a link to a development site but it didn't really help and only gave me the option to apply to distribute like I have allready done NUMEROUS TIMES.
I hope someone at Adobe is reading this, it is not feasable to manually install on every machine as they use a Download Manager which allmost never works thru a proxy.
18th November 2011, 11:27 AM #2
Are you saying that they are denying you distribution rights?
What did you need to get the link for.
18th November 2011, 11:28 AM #3
Just had a thought. Are you using WSUS for windows updates. If so you can install System Center Update Publisher and get the Adobe updates straight into WSUS.
18th November 2011, 02:08 PM #4
Not really, jus that I get the email click on the link and it has allways expired. I allways check the junk folder every couple of days after applying jus to make sure. I spent a good 20mins on phone today and as always it is jus like hitting your'e head against a wall and having to say the same thing over and over again.
Originally Posted by cromertech
Need the link to download the shockwave
No we don't use WSUS at the moment allthough I am looking at re-implementing at sometime.
18th November 2011, 02:11 PM #5
I am looking at implementing SCCM here for the Remote Control use alone so distributing Flash and other software using the same interface would be good.
Originally Posted by cromertech
18th November 2011, 02:19 PM #6
I don't understand what the issue is here? The email which they send saying you can distribute doesn't expire? Its just a set of links to pages on their site. I have one here that I was sent about 2 months ago and I can still access all the links.
Thanks to localzuk from:
Davit2005 (18th November 2011)
18th November 2011, 02:22 PM #7
I believe you can just google: shockwave msi files
Think you can get them at the 1st result. You are supposed to register with them etc but it is a pain to do it every time.
18th November 2011, 02:32 PM #8
Originally Posted by localzuk
Yep, The email was the one which they send you to confirm your request.
I still have the one that they send you the download links for Flash in a safe place for future updates :-) and that still works thankfully.
21st November 2011, 07:22 AM #9
- Rep Power
Adobe's support is frankly shocking. I have been going round and round in loops trying to get an InDesign CS4 installation working with W7. Their online help is laughable and they try everything to avoid actually providing help over the phone. They are without doubt the worst software organisation for handling support issues.
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