Internet Related/Filtering/Firewall Thread, Google Mail / Postini in Technical; I am trying to move our students to Google mail, although seriously regretting ever making that decision I am now ...
9th August 2011, 03:23 PM #1
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Google Mail / Postini
I am trying to move our students to Google mail, although seriously regretting ever making that decision I am now committed. I have created all the user accounts but cannot add the Postini filtering. When I go to add services it doesnt appear. Any ideas? I have tried contacting Google but there is no response to any of the web forms I have completed and I cant find a single contact email to use. Without filtering I cannot take the system live. Has anyone out there successfully set up Google mail and has anyone managed to get any help from anywhere? If so perhaps you could get in touch as I am seriously worried as I only have a couple of weeks to get this system up and running before term starts.
9th August 2011, 03:28 PM #2
Have you tried Dashboard > Support
Contact Us Estimated response time: One business day for most issues
You'll need to provide the following PINs:
Estimated response time: Within minutes
Local:0845 600 0278 (United Kingdom)
Global:+44 207 881 4790 (United Kingdom)
Global:+1 404 978 9282 (United States)
9th August 2011, 03:30 PM #3
Thanks to CyberNerd from:
10th August 2011, 03:20 PM #4
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Thanks for your help. Having searched for the Objectionable Content Settings I have found something on Transition to Google Email Security that says that Postini is no longer available for new Google Apps for education accounts. This explains why the trial account I set up in January had the service but the live system Ive set up over the past few weeks does not. At least I wont waste any more time looking for Postini and can just push ahead with the email settings within Google Apps.
Last edited by svp06; 10th August 2011 at 03:40 PM.
16th August 2011, 02:24 PM #5
Would be interested in hearing how you get on with that; just in process of changing our MX records as we've been running pilot dual-delivery until now and are about to go fully live for September. Any hints or tips welcome! Still have Postini option available but also can see the org settings for Email objectionable content and content compliance....
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