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Internet Related/Filtering/Firewall Thread, Live@Edu OWA Chat in Technical; Hi Folks, I'm having problems with the built in IM on Live@Edu OWA. It works fine, but just for me. ...
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    Live@Edu OWA Chat

    Hi Folks,

    I'm having problems with the built in IM on Live@Edu OWA.

    It works fine, but just for me. Hence the little green icon is on under my name, and I can choose my status.

    For any other member of staff it's all greyed out. HOWEVER the presence for them in an email lists them as online.

    If I try and chat using OWA they don't get the message. If however I try and chat using Live Messenger to Live Messenger it works.

    Sadly rolling out Live Messenger won't work as it's blocked at school (tested at home).

    I did read that users have to accept the AUP and enter their age when logging on first. I fiddled the options so staff didn't have to do this - politics folks were complaining about the mandatory age field. However if I get staff to go to their Live account page and enter their DoB there it still doesn't work.

    Any ideas?

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    I have a feeling that if you do not provide the age and DoB when setting the accounts up, it permenantly disables some features. If you go to a normal live account I know that is the case.

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    Ok.

    Not a major problem. Only the SLT want it, and I can re-create them a new account.

    Anyway ticket open with MS. I'm sure there's something they can do at their end to sort this.

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