+ Post New Thread
Results 1 to 2 of 2
Internet Related/Filtering/Firewall Thread, Email issue - webmail accounts in Technical; OH works for a small company who have an outsourced ICT guy who does their email setup etc. they are ...
  1. #1
    rad
    rad is offline
    rad's Avatar
    Join Date
    Jan 2009
    Location
    Middlesex
    Posts
    2,568
    Thank Post
    346
    Thanked 328 Times in 248 Posts
    Rep Power
    113

    Email issue - webmail accounts

    OH works for a small company who have an outsourced ICT guy who does their email setup etc.

    they are having issues with emails bouncing back from webmail accounts, getting the following reply:
    The original message was received at Fri, 4 Mar 2011 07:56:05 GMT from [192.168.7.34]

    ----- The following addresses had permanent fatal errors ----- <[email address removed]@hotmail.co.uk>
    (reason: 550 SC-001 Unfortunately, messages from [ip address removed] weren't sent. Please contact your Internet serv...ock list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.)

    ----- Transcript of session follows ----- ... while talking to
    mx4.hotmail.com.:
    >>> MAIL From:<[email address removed]> SIZE=443159
    <<< 550 SC-001 Unfortunately, messages from [ip address removed] weren't sent.
    Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.
    554 5.0.0 Service unavailable
    Their IT guy recommends people change their email accounts....

  2. #2

    Join Date
    Apr 2006
    Posts
    390
    Thank Post
    23
    Thanked 95 Times in 61 Posts
    Rep Power
    45
    Suddently not being able to send to a domain that's always worked before is often related to spam blacklists.

    Have a look at the page referenced in the email:
    Troubleshooting and scroll to the entry for 550 SC001, which says:

    Mail rejected by Windows Live Hotmail for policy reasons. Reasons for rejection may be related to content with spam-like characteristics

    To check this out, get the public IP address of the mail server and head on over to Email Blacklist Check - See if your server is blacklisted and look it up.



SHARE:
+ Post New Thread

Similar Threads

  1. Combining email accounts
    By plexer in forum How do you do....it?
    Replies: 3
    Last Post: 28th September 2010, 05:27 PM
  2. Merging two email accounts help
    By bollo318 in forum How do you do....it?
    Replies: 2
    Last Post: 7th September 2010, 03:52 PM
  3. Free Email Accounts
    By richard_s in forum General Chat
    Replies: 6
    Last Post: 8th June 2009, 10:14 PM
  4. Replies: 3
    Last Post: 1st August 2007, 11:00 PM
  5. Email Browser For Webmail Wanted.
    By tickmike in forum *nix
    Replies: 0
    Last Post: 15th February 2007, 09:49 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •