Local Printers and Citrix

[beaches511]

Our teachers are using Citrix to log in from home - and have a problem printing.

The problem - applications in citrix only detect the user sessioned printers on the school network, and are not detecting their local printers they have connected at home. We only have 2 applications available through citrix - Word and SIMS - and both are affected.

Obviously this is proving to be a little irritating for the teachers concerned. We've dug around in the settings, googled the problem, all to no avail - and they are refusing to accept 'we don't know' as an answer.

[CESIL]

AFAIK this is normal.

My wife has been using remote access to her school for a while now and she can only print to printers in school.