+ Post New Thread
Results 1 to 6 of 6
Internet Related/Filtering/Firewall Thread, Smoothwall with SecureAccess SecureClient Central. in Technical; Hi All Trying to get this following bit of software working through our Smoothwall but we are having a few ...
  1. #1

    Join Date
    Jul 2010
    Posts
    3
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Smoothwall with SecureAccess SecureClient Central.

    Hi All

    Trying to get this following bit of software working through our Smoothwall but we are having a few issues with it.

    The software is SecureAccess SecureClient Central - which used for Alan testing.

    We have already allowed the website domain into the following area of the Smoothwall [Guardian, Authentification, Settings -> Do Not Require Authentification for these domains] - secureaccess.co.uk

    However, when trying to run the program, an error occurs when it tries to check for updates. ''The current Secure Client has updates that are invalid.''

    The address for the update server is: https: //ncfe. secureassess.co.uk/ secureassess /updateservice.asmx [can't post links yet]

    We tried adding this into the same area as above - but no success. Anyone had any success with this?

    -A

  2. #2


    Join Date
    Sep 2009
    Location
    Yorkshire
    Posts
    208
    Thank Post
    64
    Thanked 69 Times in 45 Posts
    Rep Power
    23
    You will need to make sure that the domain 'secureaccess.co.uk' is in an allowed list for the Unauthenticated Users group.
    Because you skip auth. for those requests, they come through with the same access rights as an Unauthenticaed user; it's quite likely that unauthenticated users don't have (much) net access.

  3. #3

    Join Date
    Jul 2010
    Posts
    3
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Thanks nile,

    The domain 'secureaccess.co.uk' is in the allowed list for the built in group 'All Groups'. Would that cover the Unauthenticated Users group?

  4. #4


    Join Date
    Sep 2009
    Location
    Yorkshire
    Posts
    208
    Thank Post
    64
    Thanked 69 Times in 45 Posts
    Rep Power
    23
    Quote Originally Posted by ajeffery View Post
    Thanks nile,

    The domain 'secureaccess.co.uk' is in the allowed list for the built in group 'All Groups'. Would that cover the Unauthenticated Users group?
    Yes, that's right, All Groups will cover everyone.
    Has the allow rule improved the situation?

  5. #5

    Join Date
    Jul 2010
    Posts
    3
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    No I'm still having the same problem,

    -A

  6. #6


    Join Date
    Sep 2009
    Location
    Yorkshire
    Posts
    208
    Thank Post
    64
    Thanked 69 Times in 45 Posts
    Rep Power
    23
    Ok, In the first instance I would review your web filter logs using Information>Logs>web filter. This would indicate if there are any other domains involved that it cannot reach during updates. It will also tell you whether the traffic is hitting the proxy at all.
    The 'realtime' filter log - also under the 'information' menu - can be used if you'd prefer to do "live" testing, whilst you attempt the updates.

    Feel free to PM me any of the information from the logs, or open up a ticket with our support guys if needed.



SHARE:
+ Post New Thread

Similar Threads

  1. Central Return Via Oracle?
    By Bahney in forum MIS Systems
    Replies: 2
    Last Post: 29th January 2010, 10:21 AM
  2. Policy Central
    By Little-Miss in forum General Chat
    Replies: 3
    Last Post: 2nd October 2009, 06:03 PM
  3. Policy Central
    By Little-Miss in forum Educational Software
    Replies: 13
    Last Post: 29th September 2009, 08:08 PM
  4. Policy Central
    By ind13 in forum Windows
    Replies: 1
    Last Post: 20th July 2006, 11:48 AM
  5. IT Manager -Central London
    By tosca925 in forum Educational IT Jobs
    Replies: 0
    Last Post: 21st September 2005, 12:15 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •