+ Post New Thread
Results 1 to 10 of 10
Internet Related/Filtering/Firewall Thread, Smoothwall NG Database Server stopped in Technical; Hi all, Today when i logged into the web interface for our Smoothwall Network Guardian I was greeted with a ...
  1. #1

    Join Date
    Sep 2009
    Posts
    36
    Thank Post
    13
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Smoothwall NG Database Server stopped

    Hi all,

    Today when i logged into the web interface for our Smoothwall Network Guardian I was greeted with a nasty red cross by database server and upon viewing the systems logs I receive the following message:

    "smoothwall Unable to connect to the database to run reports, or insert new information"

    Can anyone shed some light on this for me? It was working fine until today, we are fully patched up if that helps

    Thanks alot guys

  2. #2

    Join Date
    Sep 2009
    Posts
    36
    Thank Post
    13
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I need to add that I can not access the "optimize database" option as under the "database backup" section I receive an error stating:

    "Error - Unable to connect to the database system, please review settings"

    Can anyone please advise on this as I'm completely stuck for ideas

  3. #3

    john's Avatar
    Join Date
    Sep 2005
    Location
    London
    Posts
    10,399
    Thank Post
    1,516
    Thanked 1,056 Times in 925 Posts
    Rep Power
    303
    I'd suggest you give the support guys a call to get them to look at it (sorry Tom is over in Denver doing the Smoothwall stand with ZH and Dos_Box from here) so that is probably the quickest way of getting it sorted. I would guess, but await Tom murdering me when he does see this, that it won't optimise as it isn't started as its failed.

  4. #4
    linkazoid's Avatar
    Join Date
    May 2007
    Location
    London
    Posts
    653
    Thank Post
    120
    Thanked 90 Times in 74 Posts
    Rep Power
    79
    I had the same problem after updating. I created a ticket and it was fixed by Anton within the hour!

    Michael

  5. #5

    Dos_Box's Avatar
    Join Date
    Jun 2005
    Location
    Preston, Lancashire
    Posts
    9,216
    Thank Post
    657
    Thanked 2,249 Times in 1,031 Posts
    Blog Entries
    23
    Rep Power
    669
    (This is Tom Disguised as Dos_Box - sorry Chris!) - echo the idea of calling support- also check disk space on the log partition (should say on the dashboard)

    Tom (in Denver, on-stand)

  6. #6

    john's Avatar
    Join Date
    Sep 2005
    Location
    London
    Posts
    10,399
    Thank Post
    1,516
    Thanked 1,056 Times in 925 Posts
    Rep Power
    303
    Quote Originally Posted by Dos_Box View Post
    (This is Tom Disguised as Dos_Box - sorry Chris!) - echo the idea of calling support- also check disk space on the log partition (should say on the dashboard)

    Tom (in Denver, on-stand)
    How does it feel to be a God Tom? (not that we in my place don't already respect you and the team as a God!, say hi to Claire for us as well )

  7. #7

    Join Date
    Sep 2009
    Posts
    36
    Thank Post
    13
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Thanks guys, I'll log a call with the support team now

  8. #8

    Join Date
    Sep 2009
    Posts
    36
    Thank Post
    13
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Problem now resolved

    A big thank you to Chris at smoothwall for helping me with this, I don't know if he uses these boards but, still a big thanks to him

  9. #9

    john's Avatar
    Join Date
    Sep 2005
    Location
    London
    Posts
    10,399
    Thank Post
    1,516
    Thanked 1,056 Times in 925 Posts
    Rep Power
    303
    Quote Originally Posted by Fonz_Valo View Post
    Problem now resolved

    A big thank you to Chris at smoothwall for helping me with this, I don't know if he uses these boards but, still a big thanks to him
    Glad you got it sorted The Chris's at support, like all of them down in Sunny Southampton are Brilliant!

  10. #10

    Join Date
    Aug 2011
    Posts
    3
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    If you connect to your Smoothwall via putty and type:

    /usr/bin/smoothwall/pg_helper.pl

    It will start the database for you...

SHARE:
+ Post New Thread

Similar Threads

  1. Smoothwall database problem
    By theeldergeek in forum Internet Related/Filtering/Firewall
    Replies: 10
    Last Post: 18th June 2010, 10:02 AM
  2. Smoothwall Database Errors
    By MartinT in forum Internet Related/Filtering/Firewall
    Replies: 11
    Last Post: 14th June 2010, 11:31 AM
  3. Database server service on Smoothwall Network Guardian keeps stopping
    By Fonz_Valo in forum Internet Related/Filtering/Firewall
    Replies: 5
    Last Post: 9th December 2009, 01:14 PM
  4. [Fog] FOG server has stopped multicasting
    By imunro01 in forum O/S Deployment
    Replies: 10
    Last Post: 21st August 2009, 11:43 AM
  5. Replies: 9
    Last Post: 6th August 2009, 08:07 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •