+ Post New Thread
Page 1 of 2 12 LastLast
Results 1 to 15 of 16
Internet Related/Filtering/Firewall Thread, Smoothwall Guardian - updates in Technical; Does Smoothwall Guardian update it's filtering 'database' automatically during normal updates? That is, do newly discovered sites like proxy by-pass's ...
  1. #1
    theeldergeek
    Guest

    Smoothwall Guardian - updates

    Does Smoothwall Guardian update it's filtering 'database' automatically during normal updates? That is, do newly discovered sites like proxy by-pass's get added in when updates are performed? If not, how do I ensure that our Guardian is up-to-date in this respect?

  2. #2


    tom_newton's Avatar
    Join Date
    Sep 2006
    Location
    Leeds
    Posts
    4,507
    Thank Post
    871
    Thanked 862 Times in 681 Posts
    Rep Power
    199
    Yes - you get a nightly update. This is automatic, and you can't turn it off(!) - a stipulation from our friends at IWF.

    Some days you may get inbetween updates - the system actually checks hourly. These are rare though.

    Drop me a PM/email/call if you think stuff's getting through as shouldn't.

  3. #3

    Ric_'s Avatar
    Join Date
    Jun 2005
    Location
    Boston, MA
    Posts
    7,601
    Thank Post
    110
    Thanked 771 Times in 599 Posts
    Rep Power
    183
    I think it's also worth mentioning that you should also send feedback on sites that are slipping through so that everyone can benefit and the product can get better.

  4. 2 Thanks to Ric_:

    nile_c (25th May 2010), Sylv3r (25th May 2010)

  5. #4
    theeldergeek
    Guest
    Quote Originally Posted by tom_newton View Post
    Yes - you get a nightly update. This is automatic, and you can't turn it off(!) - a stipulation from our friends at IWF.

    Some days you may get inbetween updates - the system actually checks hourly. These are rare though.

    Drop me a PM/email/call if you think stuff's getting through as shouldn't.
    How can I tell the updates are coming through?

  6. #5
    theeldergeek
    Guest
    Quote Originally Posted by Ric_ View Post
    I think it's also worth mentioning that you should also send feedback on sites that are slipping through so that everyone can benefit and the product can get better.
    Sorry guys, I'm new to Smoothwall, so on a bit of a journey of discovery here. How can I send feedback?

  7. #6

    powdarrmonkey's Avatar
    Join Date
    Feb 2008
    Location
    Alcester, Warwickshire
    Posts
    4,867
    Thank Post
    412
    Thanked 778 Times in 651 Posts
    Rep Power
    182

  8. Thanks to powdarrmonkey from:

    nile_c (25th May 2010)

  9. #7
    theeldergeek
    Guest
    Quote Originally Posted by powdarrmonkey View Post
    Thanks. I also see there is a 'button' on the bottom of the "Filters" page which takes me to a feedback area, and fills all our details in too. Neat.

  10. #8


    tom_newton's Avatar
    Join Date
    Sep 2006
    Location
    Leeds
    Posts
    4,507
    Thank Post
    871
    Thanked 862 Times in 681 Posts
    Rep Power
    199
    system » maintenance » licenses
    Will show you when all yer "bits" last got a successful update.

    Hope that helps! Maybe we can tempt you to one of our UI testing days at some point..

  11. 2 Thanks to tom_newton:

    nile_c (25th May 2010)

  12. #9
    theeldergeek
    Guest
    Quote Originally Posted by tom_newton View Post
    system » maintenance » licenses
    Will show you when all yer "bits" last got a successful update.

    Hope that helps! Maybe we can tempt you to one of our UI testing days at some point..
    You can tempt me, easily, but it's not me you have to convince to let me come!

  13. #10

    Sylv3r's Avatar
    Join Date
    Jul 2005
    Location
    Co. Durham
    Posts
    3,268
    Thank Post
    379
    Thanked 388 Times in 343 Posts
    Rep Power
    150
    Quote Originally Posted by Ric_ View Post
    I think it's also worth mentioning that you should also send feedback on sites that are slipping through so that everyone can benefit and the product can get better.
    Excellent point. We send things on the odd occasion when things slip through the net, but the more schools that do this - the more benefit we all receive.

  14. #11
    theeldergeek
    Guest
    Quote Originally Posted by Sylv3r View Post
    Excellent point. We send things on the odd occasion when things slip through the net, but the more schools that do this - the more benefit we all receive.
    So if I spot a site like "pr0n-u-like.com" for example (which should have ideally not got through the filter), I can submit it to be included in the next round (or so) of updates?

  15. #12


    tom_newton's Avatar
    Join Date
    Sep 2006
    Location
    Leeds
    Posts
    4,507
    Thank Post
    871
    Thanked 862 Times in 681 Posts
    Rep Power
    199
    Absolutely, yes.
    The feedback facility is slightly crude, but we're working on new and better

    Also, if you have a whole variety of sites giving you gyp, we can put you on auto-feedback mode for a while, which helps us tune to new types of site, eg. if kids were getting on games by typing "online games" in french (which we already block BTW...) we'd use that to hoover up some examples to "train" the next batches of updates.

  16. 2 Thanks to tom_newton:

    Sylv3r (25th May 2010)

  17. #13

    powdarrmonkey's Avatar
    Join Date
    Feb 2008
    Location
    Alcester, Warwickshire
    Posts
    4,867
    Thank Post
    412
    Thanked 778 Times in 651 Posts
    Rep Power
    182
    Quote Originally Posted by theeldergeek View Post
    So if I spot a site like "pr0n-u-like.com" for example (which should have ideally not got through the filter), I can submit it to be included in the next round (or so) of updates?
    I have the following approach: block it immediately in a seperate policy list, report a batch of them at some convenient time, and then when the confirmations come through remove them from my list again. (Online shopping stuff is a favourite for this.)

  18. Thanks to powdarrmonkey from:

    tom_newton (26th May 2010)

  19. #14
    theeldergeek
    Guest
    Quote Originally Posted by powdarrmonkey View Post
    I have the following approach: block it immediately in a seperate policy list, report a batch of them at some convenient time, and then when the confirmations come through remove them from my list again. (Online shopping stuff is a favourite for this.)
    We have a custom "global block list" where I can put URL's that no-one should be accessing, so I like the idea of doing them in batches and then removing them when they are added in to the system.
    Last edited by theeldergeek; 28th May 2010 at 10:34 AM.

  20. #15


    tom_newton's Avatar
    Join Date
    Sep 2006
    Location
    Leeds
    Posts
    4,507
    Thank Post
    871
    Thanked 862 Times in 681 Posts
    Rep Power
    199
    What do you think would be a good method for warning you (As admin) that the stuff you've blocked is part of the blocklist?
    Obviously just taking them out of your list silently is a cack idea, as it may be that you have sites in your custom lists for other reasons. Email digest? Graphical display of the list with icons by those which are now in main blocklist?



SHARE:
+ Post New Thread
Page 1 of 2 12 LastLast

Similar Threads

  1. Smoothwall: opening ports in guardian
    By DanW in forum Internet Related/Filtering/Firewall
    Replies: 4
    Last Post: 19th October 2009, 06:00 PM
  2. Whats the difference between Network Guardian And School Guardian? (smoothwall)
    By j17sparky in forum Internet Related/Filtering/Firewall
    Replies: 3
    Last Post: 25th June 2009, 02:04 PM
  3. Smoothwall Mobile Guardian
    By powdarrmonkey in forum Internet Related/Filtering/Firewall
    Replies: 4
    Last Post: 17th May 2009, 05:18 PM
  4. Smoothwall - Network Guardian Alerts
    By Macinator in forum Internet Related/Filtering/Firewall
    Replies: 3
    Last Post: 14th March 2009, 09:16 AM
  5. Smoothwall - Network Guardian - Windows Updates
    By Macinator in forum Internet Related/Filtering/Firewall
    Replies: 11
    Last Post: 7th March 2009, 12:03 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •